1,080 companies use NICE WFM, based on their job posts and their employees' public profiles. Its share of job posts held steady in the three months to August 2026; 605 job posts named it from October 2025 to August 2026. Workforce management teams are its most common home.
Which companies name NICE WFM in the most job posts?
Among the companies with the most job posts naming NICE WFM are Concentrix (133), USAA (58) and Optum (56). Three of these five companies are in Professional Services.
CompanyPostsPeopleRecent job post
ConcentrixProfessional Services · first seen Apr 202313341
"Proficient in NICE WFM and ACD systems, with a strong understanding of scheduling or command center operations."Platform Engineer, Nov 5, 2026
USAAFinance and Insurance · first seen Sep 2022582
"(SAS, Tableau, NICE WFM, Genesys Decisions or capacity modeling tools etc.)"Capacity Planner Senior, Nov 22, 2025
OptumProfessional Services · first seen Aug 2022567
"Proficiency in workforce management tools such as NICE IEX, Aspect, and Microsoft Excel."Workforce Management Analyst (Capacity Plan & Scheduling experience), Jun 1, 2026
UlineRetail Trade · first seen Mar 2023491
"Support and administer enterprise applications, including Robotic Process Automation, NiCE Workforce Management and OpenText Exstream."IT Applications Administrator, Jan 27, 2026
SagilityProfessional Services · first seen Jan 2024411
"Avaya CMS, NICE IEX, Cisco, Aspect eWFM, Verint is MUST."analyst-rta, Jun 10, 2026
NICE WFM's share of job posts is about the same as three months earlier: 0.30 in every 10,000 job posts from June to August 2026, against 0.32 from March to May. Its busiest month was May 2026, at 0.38.
Show the data
Month
Job posts naming NICE WFM
All job posts
Per 10,000
Oct 2025
52
1,413,673
0.37
Nov 2025
56
1,822,119
0.31
Dec 2025
33
1,236,103
0.27
Jan 2026
61
1,828,002
0.33
Feb 2026
66
1,856,647
0.36
Mar 2026
55
1,850,711
0.30
Apr 2026
47
1,728,886
0.27
May 2026
69
1,821,509
0.38
Jun 2026
57
1,909,496
0.30
Jul 2026
60
1,815,180
0.33
Aug 2026
49
1,835,698
0.27
How many companies named NICE WFM in a job post for the first time in recent months?
In the three months to August 2026, 38 companies posted about NICE WFM for the first time. From March to May, 37 did. The 38 from June to August are 6.6% of all 575 companies whose job posts name it.
March to May 202637
June to August 202638
October 2025 to August 2026117
Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.
How do we know which companies use NICE WFM?
575 of the 1,080 companies name NICE WFM in their own job posts. The other 505 show up because employees list it on their profiles. 155 show up in both job posts and employees' profiles.
How we knowCompaniesShare
Job posts name NICE WFM
57553%
Employees' profiles list NICE WFM
50547%
1,080 companies. Each is counted once, under the strongest evidence we have for it.
What size are the companies that use NICE WFM?
Big companies stand out among NICE WFM users: companies with more than 5,000 employees are 37% of them, against 23% on the typical tech page. 74 of its companies have fewer than 50 employees.
Share of its companies
Typical tech page
ShareTypical
Under 50 employees
6.9%22%
50 to 999
29%38%
1,000 to 5,000
27%17%
Over 5,000
37%23%
Where are NICE WFM companies based?
NICE WFM is concentrated in the United States, home to 58% of the companies that use it. Its companies are based in 63 countries and territories.
ShareTypical
United States
58%43%
United Kingdom
7.2%6.4%
Canada
6.9%3.6%
India
3.5%6.9%
The Netherlands
3%2%
Australia
2.2%2.2%
Companies in 63 countries and territories. Shares are of companies with a known headquarters country.
Show the data
Country
Companies
Share
Typical tech page
United States
605
58%
43%
United Kingdom
75
7.2%
6.4%
Canada
72
6.9%
3.6%
India
36
3.5%
6.9%
The Netherlands
31
3%
2%
Australia
23
2.2%
2.2%
Which teams work with NICE WFM?
The teams named most often in NICE WFM job posts are workforce management, WFM and workforce management (WFM). Operations teams come fourth, at 13 companies.
TeamCompanies
Workforce management
60
WFM
38
Workforce management (WFM)
14
Operations
13
Resource planning
10
Customer service
7
What else do NICE WFM companies use?
6% of NICE WFM companies also use Aspect eWFM, against 0.18% of similar companies. CallMiner comes second, 33 times as common as usual, at 6%.
Share of the 369 NICE WFM companies counted here whose job posts also name the tool
Typical for companies the same size
Which companies started naming NICE WFM in job posts recently?
Between April and August 2026, 60 companies with 50 or more employees first named NICE WFM in a job post, 21 of them with more than 5,000 employees. Entain India leads the new mid-market companies, with 4 job posts from April to August.
Companies that named NICE WFM in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.
Which roles mention NICE WFM most?
Operations and Data Analyst roles account for 35% of the job posts that name NICE WFM. The top four roles cover 49% of these job posts.
RoleSharePosts
Operations
27%161
Data Analyst
8.3%50
Analyst
7.6%46
Human Resources
6.9%42
Call Center
4.1%25
Customer Support
3.3%20
Show the data
Role
Share
Oct 2025 to Aug 2026
Mar to May 2026
Jun to Aug 2026
Operations
27%
161
41
46
Data Analyst
8.3%
50
14
18
Analyst
7.6%
46
13
13
Human Resources
6.9%
42
13
14
Call Center
4.1%
25
10
4
Customer Support
3.3%
20
4
6
Which project themes come up in NICE WFM job posts?
Apart from broad digital transformation work, Cloud Cost Optimization comes up most in job posts naming NICE WFM, in 10 of them. Broad digital transformation work shows up in 51 of its job posts.
Project themeJob posts
Digital Transformation51
Cloud Cost Optimization10
Data Infrastructure Migration6
Generative AI6
About this data
Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.
Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.
Sumble has a free plan, and the same data is available through its API and MCP server.
A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.
Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.
