Calabrio
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Explore more → **Calabrio**
What is Calabrio?
Calabrio is a software company that provides workforce performance and customer experience solutions, primarily focused on contact centers. Their products include workforce management (WFM), quality management (QM), analytics, and customer feedback tools. These solutions help organizations optimize their workforce, improve agent performance, and gain insights into customer interactions to enhance the overall customer experience.
What other technologies are related to Calabrio?
Calabrio Competitor Technologies
Verint
Verint offers a competing suite of workforce engagement management solutions, including WFM, QM, and analytics.
Pipkins
No summary available
Pipkins provides workforce management software, directly competing with Calabrio's WFM capabilities.
NICE
NICE offers a comprehensive CX platform with WFM, analytics, and other features that compete directly with Calabrio.
Aspect
Aspect provides contact center solutions including WFM and interaction management, putting them in competition with Calabrio.
Teleopti
Teleopti, now part of Calabrio, was a competitor offering workforce management solutions.
NICE WFM
NICE WFM is a direct competitor specializing in workforce management, a core feature of Calabrio.
IEX
IEX (now part of NICE) offered workforce management solutions that competed with Calabrio.
Number of organizations that mention technology
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Calabrio Complementary Technologies
Cisco Finesse
Cisco Finesse is a contact center agent desktop that can integrate with Calabrio for call recording and quality management.
Genesys
Genesys provides contact center solutions that integrate with Calabrio for WFM and quality management.
UCCX
Cisco Unified Contact Center Express (UCCX) is a contact center platform that can integrate with Calabrio for recording and analytics.
Number of organizations that mention technology
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Which job functions commonly mention Calabrio?
Call Center
0.1% of all Call Center jobs mention Calabrio
View 63
jobs on Sumble
Quality Analyst
0.1% of all Quality Analyst jobs mention Calabrio
View 29
jobs on Sumble
Customer Support
186 Customer Support jobs mention Calabrio
View 186
jobs on Sumble
Human Resources
303 Human Resources jobs mention Calabrio
View 303
jobs on Sumble
Analyst
216 Analyst jobs mention Calabrio
View 216
jobs on Sumble
Which organizations are mentioning Calabrio?
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