Companies using AWS Connect

6,036 companies use AWS Connect, based on their job posts and their employees' public profiles. Hiring for it is growing, with 5,010 job posts naming it from October 2025 to August 2026. Software Engineer is the role that names it most often.

Data as of November 9, 2026 · Markdown version

Which companies name AWS Connect in the most job posts?

The companies with the most job posts naming AWS Connect are NeuraFlash (713), Amazon Web Services (AWS) (580) and Accenture (521). Of the five companies in the table, Accenture has the most employees who list it on their profiles: 342.
Company Posts People Recent job post
NeuraFlash Professional Services · first seen Jul 2022 713 59 "Support testing of Amazon Connect Contact Flows, queues, routing, and agent workflows."Associate QA Consultant, Amazon Connect / Contact Center QA, Nov 4, 2026
Amazon Web Services (AWS) Information · first seen Dec 2023 580 320 "You will work at the intersection of contact center operations and applied AI, helping customers move from proof-of-concept to pre-production for their Amazon Connect deployments."Principal Applied AI Solutions Architect, Amazon Connect, EMEA Applied AI Solution Architecture team, Nov 4, 2026
Accenture Professional Services · first seen Sep 2022 521 342 "…advising clients on customer service technologies (e.g., Salesforce, Dynamics, Amazon Connect, Genesys, NICE) and how these platforms enable omnichannel service strategies and scalable operating models."Customer Growth Strategy Consultant | Utilities, Oct 27, 2026
Accenture in India Professional Services · first seen Dec 2023 494 42 "Configure and maintain CCaaS platform integrations across Genesys, Avaya, Amazon Connect, NICE, and Five9 for real-time streaming and batch data ingestion."I&P - GN - SONG - AI & Data - Service - Full Stack Engineering(Cloud) - Consultant, Nov 4, 2026
Amazon Retail Trade · first seen Jul 2022 269 164 "Leverage AI-powered tools (e.g., Amazon Connect Contact Lens, speech and text analytics) to identify trends, automate quality insights, and drive program improvements and efficiency."Quality Program Manager - CS , eero, Aug 27, 2026
Showing 1 to 5 of 2,655 companies with job posts Sign up to see all companies using AWS Connect ›

What else do we know about AWS Connect?

Is hiring for AWS Connect growing?

Hiring for AWS Connect is growing. 3.2 in every 10,000 job posts named it from June to August 2026, against 2.5 from March to May. August 2026 was its highest month since October 2025, at 3.6.
Share of job posts naming AWS Connect by month, October 2025 to August 2026, in job posts in every 10,000 Moves from 2.2 in October 2025 to 3.6 in August 2026, in job posts in every 10,000. 4.1 3.1 2.1 1.0 0 3.6 Oct '25 Nov Dec Jan '26 Feb Mar Apr May Jun Jul Aug
Show the data
MonthJob posts naming AWS ConnectAll job postsPer 10,000
Oct 20253071,413,6732.2
Nov 20254481,822,1192.5
Dec 20252681,236,1032.2
Jan 20264131,828,0022.3
Feb 20264211,856,6472.3
Mar 20264581,850,7112.5
Apr 20264111,728,8862.4
May 20265011,821,5092.8
Jun 20265291,909,4962.8
Jul 20265951,815,1803.3
Aug 20266591,835,6983.6

How many companies named AWS Connect in a job post for the first time in recent months?

Job posts named AWS Connect for the first time at 204 companies from June to August 2026, against 167 from March to May. Over the 11 months from October 2025, 579 companies posted their first job naming it.
March to May 2026 167
June to August 2026 204
October 2025 to August 2026 579

Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.

How do we know which companies use AWS Connect?

Employees' profiles add 3,381 companies to the 2,655 that name AWS Connect in job posts. 827 show up in both job posts and employees' profiles.
How we know Companies Share
Job posts name AWS Connect
2,655 44%
Employees' profiles list AWS Connect
3,381 56%

6,036 companies. Each is counted once, under the strongest evidence we have for it.

What size are the companies that use AWS Connect?

40% of AWS Connect users are companies with 50 to 999 employees, close to the mix on the typical tech page. The second-largest group is companies with fewer than 50 employees, at 22%.

Share of its companies Typical tech page

ShareTypical
Under 50 employees
22% 22%
50 to 999
40% 38%
1,000 to 5,000
19% 17%
Over 5,000
19% 23%

Where are AWS Connect companies based?

AWS Connect is concentrated in the United States, home to 53% of the companies that use it. The United Kingdom is second, at 7.6%.
ShareTypical
United States
53% 43%
United Kingdom
7.6% 6.4%
India
6.6% 6.9%
Australia
5.7% 2.2%
Canada
4.4% 3.6%
France
2.4% 4.6%

Companies in 97 countries and territories. Shares are of companies with a known headquarters country.

Show the data
CountryCompaniesShareTypical tech page
United States3,04753%43%
United Kingdom4347.6%6.4%
India3826.6%6.9%
Australia3305.7%2.2%
Canada2544.4%3.6%
France1392.4%4.6%

Which teams work with AWS Connect?

Job posts most often place AWS Connect with IT, technology and workforce management teams.
Team Companies
IT
32
Technology
29
Workforce management
20
Contact center
18
Customer experience
18
Customer service
18

What else do AWS Connect companies use?

21% of AWS Connect companies also use AWS Lex, against 0.41% of similar companies. NICE CXone is 26 times as common as usual, at 9.6%.

Share of the 1,631 AWS Connect companies counted here whose job posts also name the tool Typical for companies the same size

Tool Also name it Typical Times as common
AWS Lex 344 companies
21% 0.41% 52x
NICE CXone 157 companies
9.6% 0.37% 26x
Five9 331 companies
20% 0.96% 21x
Talkdesk 105 companies
6.4% 0.34% 19x
Tool Also name it Typical Times as common
Twilio 271 companies
17% 0.9% 18x
NICE inContact 92 companies
5.6% 0.34% 17x
GCP Dialogflow 155 companies
9.5% 0.58% 16x
NICE 314 companies
19% 1.2% 16x

Which companies started naming AWS Connect in job posts recently?

Between April and August 2026, 252 companies with 50 or more employees first named AWS Connect in a job post, 45 of them with more than 5,000 employees. Another 6 were AI-native companies, which we list separately.
AI native any size · 6 new
Company Posts
DeepL 3
Retell 1
Commercial 50 to 999 employees · 133 new
Company Posts
Caylent 17
Kentro 10
Mid-market 1,000 to 5,000 employees · 74 new
Company Posts
Flix 6
Sikich 5
Enterprise over 5,000 employees · 45 new
Company Posts
WNS 3
Serco 3

Companies that named AWS Connect in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.

Which roles mention AWS Connect most?

Consultant job posts naming AWS Connect grew the fastest among its top roles: 80 from June to August 2026, up from 29 from March to May. The top four roles cover 22% of these job posts.
Role Share Posts
Software Engineer
8% 401
Solutions Architect
6.5% 327
Consultant
3.9% 197
Customer Support
3.6% 181
Call Center
3.4% 169
Network Engineer
3.2% 160
Show the data
RoleShareOct 2025 to Aug 2026Mar to May 2026Jun to Aug 2026
Software Engineer8%40196148
Solutions Architect6.5%32791131
Consultant3.9%1972980
Customer Support3.6%1815450
Call Center3.4%1695155
Network Engineer3.2%1604556

Which project themes come up in AWS Connect job posts?

Apart from broad digital transformation work, Generative AI comes up most in job posts naming AWS Connect, in 303 of them. Broad digital transformation work shows up in 1,783 of its job posts.
Project theme Job posts
Digital Transformation 1,783
Generative AI 303
Cloud Migration 233
Data Infrastructure Migration 185

"Design and configure Amazon Connect contact flows, IVR, queues, routing profiles, callbacks, hours of operation, and dynamic routing."

Altran, AWS Connect Engineer, Nov 7, 2026

"Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect"

Brillio, Product Owner with Contact Center- R01571767, Nov 1, 2026
About this data

Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.

Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.

Sumble has a free plan, and the same data is available through its API and MCP server.

A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.

Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.