Tech Insights

NICE

Last updated May 16, 2025, generated by Sumble

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What is NICE?

NICE (formerly NICE Systems) is a company specializing in cloud and on-premises enterprise software solutions. It is best known for its customer experience (CX) and financial crime solutions. NICE's technology commonly used for contact centers, workforce management, fraud prevention, and compliance, helping organizations improve customer interactions and operational efficiency.

Find organizations using NICE on Sumble →

What other technologies are related to NICE?

NICE Competitor Technologies

Verint offers similar workforce engagement management and customer experience solutions.

mentioned alongside NICE in 23% (1.6k) of relevant job posts

Genesys provides contact center and customer experience solutions, competing directly with NICE.

mentioned alongside NICE in 9% (1.4k) of relevant job posts

Aspect offers contact center and workforce optimization solutions, making it a competitor in the market.

mentioned alongside NICE in 18% (507) of relevant job posts

Calabrio provides workforce management and customer experience intelligence solutions, directly competing with NICE's offerings.

mentioned alongside NICE in 20% (345) of relevant job posts

Omilia Cloud Platform

Omilia is a Conversational AI platform that is a competitor in providing customer service automation.

mentioned alongside NICE in 100% (63) of relevant job posts

Five9 offers cloud contact center solutions, directly competing with NICE in the cloud-based contact center market.

mentioned alongside NICE in 10% (548) of relevant job posts

CallMiner provides speech analytics and interaction analytics solutions, which overlap with NICE's analytics capabilities.

mentioned alongside NICE in 35% (155) of relevant job posts

Avaya offers a broad suite of communication and collaboration solutions, including contact center technologies, making it a competitor.

mentioned alongside NICE in 6% (834) of relevant job posts

NICE Complementary Technologies

A knowledge base system complements NICE's solutions by providing agents with information to better serve customers.

mentioned alongside NICE in 32% (53) of relevant job posts

Interactive Voice Response (IVR) systems can work alongside NICE solutions to handle initial customer interactions and routing.

mentioned alongside NICE in 3% (234) of relevant job posts

Automatic Call Distributor (ACD) systems work alongside NICE solutions to route calls efficiently.

mentioned alongside NICE in 4% (161) of relevant job posts

Which job functions mention NICE?

Job function

Jobs mentioning NICE

Orgs mentioning NICE

Sales, Marketing, Customer Support & Business Development

0% (1.4k) job posts

1 organizations

Analyst

0% (561) job posts

192 organizations

Customer Support

0% (554) job posts

181 organizations

Consultant

0% (324) job posts

70 organizations

Telecom Engineer

1% (23) job posts

9 organizations

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Which organizations are mentioning NICE?

Organization

Industry

Matching Teams

Matching People

Finance and Insurance

Finance and Insurance

UnitedHealth Group

Health Care and Social Assistance

Professional Services

Professional Services

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