NICE
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Explore more → **NICE**
What is NICE?
NICE (formerly NICE Systems) is a company specializing in cloud and on-premises enterprise software solutions. It is best known for its customer experience (CX) and financial crime solutions. NICE's technology commonly used for contact centers, workforce management, fraud prevention, and compliance, helping organizations improve customer interactions and operational efficiency.
What other technologies are related to NICE?
NICE Competitor Technologies
Verint
Verint offers similar workforce engagement management and customer experience solutions.
Genesys
Genesys provides contact center and customer experience solutions, competing directly with NICE.
Aspect
Aspect offers contact center and workforce optimization solutions, making it a competitor in the market.
Calabrio
Calabrio provides workforce management and customer experience intelligence solutions, directly competing with NICE's offerings.
Omilia Cloud Platform
No summary available
Omilia is a Conversational AI platform that is a competitor in providing customer service automation.
Five9
Five9 offers cloud contact center solutions, directly competing with NICE in the cloud-based contact center market.
CallMiner
CallMiner provides speech analytics and interaction analytics solutions, which overlap with NICE's analytics capabilities.
Avaya
Avaya offers a broad suite of communication and collaboration solutions, including contact center technologies, making it a competitor.
Number of organizations that mention technology
1,669
NICE
1,637
Verint
3,490
Genesys
753
Aspect
590
Calabrio
3
Omilia Cloud Platform
1,580
Five9
151
CallMiner
3,820
Avaya
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NICE Complementary Technologies
Knowledgebase
A knowledge base system complements NICE's solutions by providing agents with information to better serve customers.
IVR
Interactive Voice Response (IVR) systems can work alongside NICE solutions to handle initial customer interactions and routing.
ACD
Automatic Call Distributor (ACD) systems work alongside NICE solutions to route calls efficiently.
Number of organizations that mention technology
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Which job functions commonly mention NICE?
Telecom Engineer
1.1% of all Telecom Engineer jobs mention NICE
View 23
jobs on Sumble
Customer Support
0.1% of all Customer Support jobs mention NICE
View 554
jobs on Sumble
Consultant
0.1% of all Consultant jobs mention NICE
View 324
jobs on Sumble
Analyst
0.1% of all Analyst jobs mention NICE
View 561
jobs on Sumble
Sales, Marketing, Customer Support & Business Development
1350 Sales, Marketing, Customer Support & Business Development jobs mention NICE
View 1.4k
jobs on Sumble
Which organizations are mentioning NICE?
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