1,816 companies in our data use NICE inContact, and 831 of them name it in job posts they wrote. Hiring for it is steady, with 567 job posts naming it from October 2025 to August 2026. It comes up most in Customer Support job posts.
Which companies name NICE inContact in the most job posts?
Honeywell Technologies, Amazon Web Services (AWS) and AMH mention NICE inContact in the most job posts. Of the five companies in the table, Honeywell Technologies has the most employees who list it on their profiles: 20.
CompanyPostsPeopleRecent job post
Honeywell TechnologiesManufacturing · first seen Jan 202314120
"Specialist user level for SAP, SFDC, InContact and/or other CRM/ERP tools, operational knowledge of SharePoint based tools"Senior Customer Experience Specialist (m/f/d) - hybrid, Nov 7, 2026
Amazon Web Services (AWS)Information · first seen Jan 2024931
"…technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc."Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence, Sep 27, 2026
AMHReal Estate and Rental and Leasing · first seen May 2023771
"Intermediate knowledge and experience of Customer Service Software Applications, VOIP phone systems, CRM, InContact, and Balto."Resident Maintenance Specialist, Nov 7, 2026
RingCentralInformation · first seen Aug 20227018
"Enterprise contact center / CCaaS industry experience with platforms such as NICE inContact, Genesys, Cisco, Avaya, Five9, 8x8, Talkdesk, or similar."Senior Manager, Professional Services, Aug 18, 2026
GenpactProfessional Services · first seen Jul 2023648
"Design and implement new Nice InContact Call flow using InContact Studio application."consultant, nice incontact, Sep 18, 2025
Since late 2025, job posts mentioning NICE inContact went from 0.22 to 0.33 in every 10,000 job posts, and the last three months were flat.
Show the data
Month
Job posts naming NICE inContact
All job posts
Per 10,000
Oct 2025
39
1,413,673
0.28
Nov 2025
42
1,822,119
0.23
Dec 2025
18
1,236,103
0.15
Jan 2026
51
1,828,002
0.28
Feb 2026
67
1,856,647
0.36
Mar 2026
67
1,850,711
0.36
Apr 2026
32
1,728,886
0.19
May 2026
66
1,821,509
0.36
Jun 2026
65
1,909,496
0.34
Jul 2026
55
1,815,180
0.30
Aug 2026
65
1,835,698
0.35
How many companies named NICE inContact in a job post for the first time in recent months?
From June to August 2026, 30 companies posted their first job naming NICE inContact; 30 did from March to May. The 30 from June to August are 3.6% of all 831 companies whose job posts name it.
March to May 202630
June to August 202630
October 2025 to August 202693
Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.
How do we know which companies use NICE inContact?
The evidence for NICE inContact is close to even: 46% of these companies name it in job posts, and 54% come from employees' profiles. 162 show up in both job posts and employees' profiles.
How we knowCompaniesShare
Job posts name NICE inContact
83146%
Employees' profiles list NICE inContact
98554%
1,816 companies. Each is counted once, under the strongest evidence we have for it.
What size are the companies that use NICE inContact?
Companies with 50 to 999 employees are the largest group of NICE inContact users, at 39%. 228 of its companies have fewer than 50 employees.
Share of its companies
Typical tech page
ShareTypical
Under 50 employees
13%22%
50 to 999
39%38%
1,000 to 5,000
21%17%
Over 5,000
27%23%
Where are NICE inContact companies based?
The United States dominates for NICE inContact, with 80% of the companies that use it. Its companies are based in 48 countries and territories.
ShareTypical
United States
80%43%
Canada
2.8%3.6%
United Kingdom
2.8%6.4%
India
2.7%6.9%
France
1.6%4.6%
Australia
1.3%2.2%
Companies in 48 countries and territories. Shares are of companies with a known headquarters country.
Show the data
Country
Companies
Share
Typical tech page
United States
1,387
80%
43%
Canada
49
2.8%
3.6%
United Kingdom
48
2.8%
6.4%
India
46
2.7%
6.9%
France
27
1.6%
4.6%
Australia
22
1.3%
2.2%
Which teams work with NICE inContact?
Contact center and workforce management teams are tied as the most common home for NICE inContact, at 14 companies each. IT teams follow, at 10 companies.
TeamCompanies
Contact center
14
Workforce management
14
IT
10
Customer service
9
Call center
6
Operations
6
What else do NICE inContact companies use?
The tool most tied to NICE inContact is NICE CXone. 19% of NICE inContact companies use it, 42 times the usual rate for their size. Among the tools listed here, Five9 is the most widely used, at 26% of NICE inContact companies.
Share of the 542 NICE inContact companies counted here whose job posts also name the tool
Typical for companies the same size
Which companies started naming NICE inContact in job posts recently?
39 companies with 50 or more employees started naming NICE inContact in job posts between April and August 2026. 11 of them have more than 5,000 employees. R1 RCM has the most job posts of the new enterprise companies, 4 from April to August.
Companies that named NICE inContact in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.
Which roles mention NICE inContact most?
NICE inContact is showing up in more Customer Support job posts: 34 from June to August 2026, up from 17 from March to May. Consultant is second, at 7.1%.
RoleSharePosts
Customer Support
14%79
Consultant
7.1%40
Call Center
6.7%38
Operations
5.3%30
Software Engineer
4.6%26
Sales
4.1%23
Show the data
Role
Share
Oct 2025 to Aug 2026
Mar to May 2026
Jun to Aug 2026
Customer Support
14%
79
17
34
Consultant
7.1%
40
11
14
Call Center
6.7%
38
17
7
Operations
5.3%
30
9
5
Software Engineer
4.6%
26
12
5
Sales
4.1%
23
4
13
Which project themes come up in NICE inContact job posts?
16 job posts naming NICE inContact describe Data Infrastructure Migration work, the most common theme after broad digital transformation. Cloud Migration is next, in 5 job posts.
Project themeJob posts
Digital Transformation196
Data Infrastructure Migration16
Cloud Migration5
Microservices Migration5
About this data
Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.
Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.
Sumble has a free plan, and the same data is available through its API and MCP server.
A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.
Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.
