# Companies using NICE inContact

1,816 companies in our data use NICE inContact, and 831 of them name it in job posts they wrote. Hiring for it is steady, with 567 job posts naming it from October 2025 to August 2026. It comes up most in Customer Support job posts.

Data as of November 9, 2026. Source: Sumble.

## Which companies name NICE inContact in the most job posts?

Honeywell Technologies, Amazon Web Services (AWS) and AMH mention NICE inContact in the most job posts. Of the five companies in the table, Honeywell Technologies has the most employees who list it on their profiles: 20.

| Company | Job posts | People | Recent job post |
|---|---:|---:|---|
| [Honeywell Technologies](https://sumble.com/orgs/honeywell) | 141 | 20 | "Specialist user level for SAP, SFDC, InContact and/or other CRM/ERP tools, operational knowledge of SharePoint based tools" (Senior Customer Experience Specialist (m/f/d) - hybrid, Nov 7, 2026) |
| [Amazon Web Services (AWS)](https://sumble.com/orgs/amazon-web-services) | 93 | 1 | "…technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc." (Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence, Sep 27, 2026) |
| [AMH](https://sumble.com/orgs/amh-138f4b05) | 77 | 1 | "Intermediate knowledge and experience of Customer Service Software Applications, VOIP phone systems, CRM, InContact, and Balto." (Resident Maintenance Specialist, Nov 7, 2026) |
| [RingCentral](https://sumble.com/orgs/ringcentral) | 70 | 18 | "Enterprise contact center / CCaaS industry experience with platforms such as NICE inContact, Genesys, Cisco, Avaya, Five9, 8x8, Talkdesk, or similar." (Senior Manager, Professional Services, Aug 18, 2026) |
| [Genpact](https://sumble.com/orgs/genpact) | 64 | 8 | "Design and implement new Nice InContact Call flow using InContact Studio application." (consultant, nice incontact, Sep 18, 2025) |

## Is hiring for NICE inContact growing?

Since late 2025, job posts mentioning NICE inContact went from 0.22 to 0.33 in every 10,000 job posts, and the last three months were flat.

| Month | Job posts naming it | All job posts | Per 10,000 job posts |
|---|---:|---:|---:|
| Oct 2025 | 39 | 1,413,673 | 0.28 |
| Nov 2025 | 42 | 1,822,119 | 0.23 |
| Dec 2025 | 18 | 1,236,103 | 0.15 |
| Jan 2026 | 51 | 1,828,002 | 0.28 |
| Feb 2026 | 67 | 1,856,647 | 0.36 |
| Mar 2026 | 67 | 1,850,711 | 0.36 |
| Apr 2026 | 32 | 1,728,886 | 0.19 |
| May 2026 | 66 | 1,821,509 | 0.36 |
| Jun 2026 | 65 | 1,909,496 | 0.34 |
| Jul 2026 | 55 | 1,815,180 | 0.30 |
| Aug 2026 | 65 | 1,835,698 | 0.35 |

## How many companies named NICE inContact in a job post for the first time in recent months?

From June to August 2026, 30 companies posted their first job naming NICE inContact; 30 did from March to May. The 30 from June to August are 3.6% of all 831 companies whose job posts name it.

| Period | Companies naming it in a job post for the first time |
|---|---:|
| March to May 2026 | 30 |
| June to August 2026 | 30 |
| October 2025 to August 2026 | 93 |

Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.

## How do we know which companies use NICE inContact?

The evidence for NICE inContact is close to even: 46% of these companies name it in job posts, and 54% come from employees' profiles. 162 show up in both job posts and employees' profiles.

| How we know | Companies | Share |
|---|---:|---:|
| Job posts name NICE inContact | 831 | 46% |
| Employees' profiles list NICE inContact | 985 | 54% |

## What size are the companies that use NICE inContact?

Companies with 50 to 999 employees are the largest group of NICE inContact users, at 39%. 228 of its companies have fewer than 50 employees.

| Size | Share | Typical tech page |
|---|---:|---:|
| Under 50 employees | 13% | 22% |
| 50 to 999 | 39% | 38% |
| 1,000 to 5,000 | 21% | 17% |
| Over 5,000 | 27% | 23% |

## Where are NICE inContact companies based?

The United States dominates for NICE inContact, with 80% of the companies that use it. Its companies are based in 48 countries and territories.

| Country | Companies | Share | Typical tech page |
|---|---:|---:|---:|
| United States | 1,387 | 80% | 43% |
| Canada | 49 | 2.8% | 3.6% |
| United Kingdom | 48 | 2.8% | 6.4% |
| India | 46 | 2.7% | 6.9% |
| France | 27 | 1.6% | 4.6% |
| Australia | 22 | 1.3% | 2.2% |

## Which teams work with NICE inContact?

Contact center and workforce management teams are tied as the most common home for NICE inContact, at 14 companies each. IT teams follow, at 10 companies.

| Team | Companies |
|---|---:|
| Contact center | 14 |
| Workforce management | 14 |
| IT | 10 |
| Customer service | 9 |
| Call center | 6 |
| Operations | 6 |

## Which roles mention NICE inContact most?

NICE inContact is showing up in more Customer Support job posts: 34 from June to August 2026, up from 17 from March to May. Consultant is second, at 7.1%.

| Role | Share | Oct 2025 to Aug 2026 | Mar to May 2026 | Jun to Aug 2026 |
|---|---:|---:|---:|---:|
| Customer Support | 14% | 79 | 17 | 34 |
| Consultant | 7.1% | 40 | 11 | 14 |
| Call Center | 6.7% | 38 | 17 | 7 |
| Operations | 5.3% | 30 | 9 | 5 |
| Software Engineer | 4.6% | 26 | 12 | 5 |
| Sales | 4.1% | 23 | 4 | 13 |

## Which companies started naming NICE inContact in job posts recently?

39 companies with 50 or more employees started naming NICE inContact in job posts between April and August 2026. 11 of them have more than 5,000 employees. R1 RCM has the most job posts of the new enterprise companies, 4 from April to August.

| Group | Company | Job posts, April to August 2026 |
|---|---|---:|
| Commercial | [Bluewave Technology Group](https://sumble.com/orgs/bluewave-group) | 4 |
| Commercial | [Infoya](https://sumble.com/orgs/infoya) | 3 |
| Commercial | [DaBella](https://sumble.com/orgs/dabella) | 2 |
| Commercial | [Varo Bank](https://sumble.com/orgs/varo-bank) | 2 |
| Commercial | [Codvo.ai](https://sumble.com/orgs/codvo-ai) | 2 |
| Mid-market | [SES Satellites](https://sumble.com/orgs/ses-5) | 1 |
| Mid-market | [Excellus BCBS](https://sumble.com/orgs/excellusbcbs) | 1 |
| Mid-market | [Children's Minnesota](https://sumble.com/orgs/childrens-minnesota) | 1 |
| Mid-market | [Koniag Government Services](https://sumble.com/orgs/koniag-government-services) | 1 |
| Mid-market | [Sharecare](https://sumble.com/orgs/sharecare) | 1 |
| Enterprise | [R1 RCM](https://sumble.com/orgs/r1-rcm) | 4 |
| Enterprise | [DXC Technology](https://sumble.com/orgs/dxc-technology) | 3 |
| Enterprise | [CSL](https://sumble.com/orgs/csl-a4a8c9ee) | 2 |
| Enterprise | [HTC Global Services](https://sumble.com/orgs/htc-global-services) | 2 |
| Enterprise | [The Coca-Cola Company](https://sumble.com/orgs/coca-cola) | 1 |

Companies that named NICE inContact in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.

## What else do NICE inContact companies use?

The tool most tied to NICE inContact is NICE CXone. 19% of NICE inContact companies use it, 42 times the usual rate for their size. Among the tools listed here, Five9 is the most widely used, at 26% of NICE inContact companies.

| Tool | Companies | Also name it | Typical | Times as common |
|---|---:|---:|---:|---:|
| NICE CXone | 103 | 19% | 0.45% | 42 times |
| Five9 | 142 | 26% | 1.2% | 23 times |
| NICE WFM | 56 | 10% | 0.47% | 22 times |
| RingCentral | 102 | 19% | 1% | 19 times |
| Talkdesk | 39 | 7.2% | 0.41% | 18 times |
| AWS Connect | 92 | 17% | 1% | 17 times |
| NICE | 124 | 23% | 1.5% | 15 times |
| Verint | 83 | 15% | 1.5% | 11 times |

Shares are out of the 542 companies whose job posts name NICE inContact, not counting firms whose job posts name almost every technology.

## Which project themes come up in NICE inContact job posts?

16 job posts naming NICE inContact describe Data Infrastructure Migration work, the most common theme after broad digital transformation. Cloud Migration is next, in 5 job posts.

| Project theme | Job posts |
|---|---:|
| Digital Transformation | 196 |
| Data Infrastructure Migration | 16 |
| Cloud Migration | 5 |
| Microservices Migration | 5 |

## About this data

Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.

Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.

Sumble has a free plan, and the same data is available through its API and MCP server.

A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.

Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.