Freshdesk
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Explore more → **Freshdesk**
What is Freshdesk?
Freshdesk is a cloud-based customer support software. It provides tools for ticketing, knowledge base management, self-service portals, and automation to help businesses manage and improve their customer service interactions. It's commonly used by businesses of all sizes to streamline support operations, improve response times, and enhance customer satisfaction.
What other technologies are related to Freshdesk?
Freshdesk Competitor Technologies
Freshchat
Freshchat is a messaging platform for customer engagement and support, directly competing with Freshdesk's chat functionalities.
Zendesk
Zendesk is a major competitor in the customer service software space, offering similar features to Freshdesk for ticketing, knowledge base, and customer support.
Intercom
Intercom is a customer messaging platform that competes with Freshdesk, offering live chat, bots, and other customer engagement tools.
Zoho Desk
Zoho Desk is a customer service software that competes directly with Freshdesk in the ticketing and customer support space.
Gorgias
Gorgias is a customer service platform specifically designed for e-commerce, competing with Freshdesk in that niche.
Salesforce
Salesforce Service Cloud is a major competitor to Freshdesk, offering comprehensive customer service and support solutions.
ServiceNow
ServiceNow offers IT service management (ITSM) and customer service management (CSM) solutions that compete with Freshdesk, particularly in larger organizations.
Jira Service Desk
Jira Service Desk is a customer service and IT service management platform that competes with Freshdesk in ticketing and support capabilities.
Number of organizations that mention technology
3,344
Freshdesk
90
Freshchat
15,170
Zendesk
3,540
Intercom
529
Zoho Desk
906
Gorgias
102,942
Salesforce
27,224
ServiceNow
1,815
Jira Service Desk
ⓘ Tap on a tech to explore matching organizations
Freshdesk Complementary Technologies
Freshmarketer
No summary available
Freshmarketer is a marketing automation platform that can integrate with Freshdesk to improve customer engagement and marketing efforts.
Freshsales
Freshsales is a CRM solution from Freshworks. It complements Freshdesk by providing sales-focused features and can be integrated for a unified customer view.
Freshservice
Freshservice is an IT service management (ITSM) solution offered by Freshworks, complementing Freshdesk which is mainly used for customer support. They can be integrated.
Number of organizations that mention technology
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Which job functions commonly mention Freshdesk?
Customer Support
0.3% of all Customer Support jobs mention Freshdesk
View 1.7k
jobs on Sumble
Customer Success
0.2% of all Customer Success jobs mention Freshdesk
View 1.6k
jobs on Sumble
IT Support
0.2% of all IT Support jobs mention Freshdesk
View 634
jobs on Sumble
Sales, Marketing, Customer Support & Business Development
0.1% of all Sales, Marketing, Customer Support & Business Development jobs mention Freshdesk
View 4.3k
jobs on Sumble
Information Technology
0.1% of all Information Technology jobs mention Freshdesk
View 990
jobs on Sumble
Which organizations are mentioning Freshdesk?
HighLevel Inc.
Arts, Entertainment, and Recreation
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