78,034 companies use Zendesk, based on their job posts and their employees' public profiles. Its share of job posts held steady in the three months to August 2026; 27,774 job posts named it from October 2025 to August 2026. It comes up most in Customer Support job posts.
Which companies name Zendesk in the most job posts?
Compass, TaskUs and Zendesk mention Zendesk in the most job posts. SupportYourApp is the newest of the five companies in the table, with its first job post naming it in June 2023.
CompanyPostsPeopleRecent job post
Compassfirst seen Sep 202261882
"Manage our internal Zendesk ticketing system, assigning projects to the team based on bandwidth, urgency, and scope."Marketing Coordinator (San Gabriel Valley), Oct 31, 2026
TaskUsInformation · first seen Sep 2022547229
"If you're familiar with E-Commerce, ZenDesk, or any other CRM tools;"Team Leader, Nov 4, 2026
ZendeskScientific and Technical Services · first seen Sep 2022489463
"Own and Optimize Demo Environments – Maintain reliable, scalable, secure, and high-quality shared demo environments leveraging Amazon Connect, AWS, and Zendesk."Senior Demo Platform Architect, Oct 24, 2026
JLLProfessional Services · first seen Aug 202241589
"Systems: Proficiency in ERP systems (YARDI, MRI, Oracle, etc.) and case management tools (Zendesk or ServiceNow), as relevant to the assigned process;"Senior Finance Specialist- Accounts Payable, Nov 7, 2026
SupportYourAppProfessional Services · first seen Jun 202341543
"Manage your ticket queue in Zendesk, prioritizing by urgency and SLA;"(English C1) L1 Technical Support Consultant (remote, global), Nov 6, 2026
Demand for Zendesk is steady: 15 in every 10,000 job posts from June to August 2026, close to the 15 of March to May.
Show the data
Month
Job posts naming Zendesk
All job posts
Per 10,000
Oct 2025
1,994
1,413,673
14
Nov 2025
2,723
1,822,119
15
Dec 2025
1,676
1,236,103
14
Jan 2026
2,588
1,828,002
14
Feb 2026
2,787
1,856,647
15
Mar 2026
2,809
1,850,711
15
Apr 2026
2,445
1,728,886
14
May 2026
2,648
1,821,509
15
Jun 2026
2,835
1,909,496
15
Jul 2026
2,705
1,815,180
15
Aug 2026
2,564
1,835,698
14
How many companies named Zendesk in a job post for the first time in recent months?
In the three months to August 2026, 1,255 companies posted about Zendesk for the first time. From March to May, 1,295 did. The 1,255 from June to August are 5.5% of all 22,744 companies whose job posts name it.
March to May 20261,295
June to August 20261,255
October 2025 to August 20264,577
Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.
How do we know which companies use Zendesk?
We found 78,034 companies that use Zendesk, 55,290 of them through employees' profiles alone. 22,744 name it in their own job posts.
How we knowCompaniesShare
Job posts name Zendesk
22,74429%
Employees' profiles list Zendesk
55,29071%
78,034 companies. Each is counted once, under the strongest evidence we have for it.
What size are the companies that use Zendesk?
The largest group of Zendesk users is companies with 50 to 999 employees (50.3%), more than on the typical tech page. 27,015 of its companies have fewer than 50 employees.
Share of its companies
Typical tech page
ShareTypical
Under 50 employees
35%22%
50 to 999
50.3%38%
1,000 to 5,000
11%17%
Over 5,000
4.6%23%
Where are Zendesk companies based?
The United States has the most Zendesk companies (44%), but Brazil stands out: 6.8% of them, against 2.8% on the typical tech page. The United Kingdom is second, at 8%.
ShareTypical
United States
44%43%
United Kingdom
8%6.4%
Brazil
6.8%2.8%
Canada
4.1%3.6%
France
3.7%4.6%
Germany
3.5%4.4%
Companies in 173 countries and territories. Shares are of companies with a known headquarters country.
Show the data
Country
Companies
Share
Typical tech page
United States
32,463
44%
43%
United Kingdom
5,965
8%
6.4%
Brazil
5,031
6.8%
2.8%
Canada
3,067
4.1%
3.6%
France
2,727
3.7%
4.6%
Germany
2,588
3.5%
4.4%
Which teams work with Zendesk?
Zendesk turns up most in job posts for customer support, customer success and customer service teams. Next are IT and support teams, at 571 and 510 companies.
TeamCompanies
Customer support
859
Customer success
716
Customer service
593
IT
571
Support
510
Customer experience
477
What else do Zendesk companies use?
Compared with companies of the same size, Zendesk companies stand out for using Gainsight and Gong. Among the tools listed here, Amplitude is the most widely used, at 11% of Zendesk companies.
Share of the 20,257 Zendesk companies counted here whose job posts also name the tool
Typical for companies the same size
Which companies started naming Zendesk in job posts recently?
From April to August 2026, 1,237 companies with 50 or more employees posted their first job naming Zendesk: 1,007 commercial, 158 mid-market and 72 enterprise. Another 48 were AI-native companies, which we list separately.
Companies that named Zendesk in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.
Which roles mention Zendesk most?
Zendesk shows up across many roles. The top one, Customer Support, has 23% of the job posts. The top four roles cover 48% of these job posts.
RoleSharePosts
Customer Support
23%6,457
IT Support
13%3,594
Customer Success
7.1%1,966
Customer Engineer
4.3%1,190
Operations
3.3%927
Account Manager
2.9%801
Show the data
Role
Share
Oct 2025 to Aug 2026
Mar to May 2026
Jun to Aug 2026
Customer Support
23%
6,457
1,717
1,796
IT Support
13%
3,594
975
1,015
Customer Success
7.1%
1,966
513
515
Customer Engineer
4.3%
1,190
336
318
Operations
3.3%
927
229
263
Account Manager
2.9%
801
222
219
Which project themes come up in Zendesk job posts?
181 job posts naming Zendesk describe Generative AI work, the most common theme after broad digital transformation. Broad digital transformation work shows up in 2,226 of its job posts.
Project themeJob posts
Digital Transformation2,226
Generative AI181
Data Infrastructure Migration158
Cloud Cost Optimization114
"Act as product owner for the ITSM platform, including the migration from Zendesk to Atlassian Jira Service Management and ownership of the configuration baseline thereafter"
eClinical Solutions, Senior Manager, Service Management & Automation, Oct 31, 2026
About this data
Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.
Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.
Sumble has a free plan, and the same data is available through its API and MCP server.
A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.
Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.
