Zendesk
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Explore more → **Zendesk**
What is Zendesk?
Zendesk is a software-as-a-service (SaaS) company that provides customer service, sales, and other communication software. It is commonly used by businesses to manage customer interactions, track support tickets, and improve overall customer satisfaction. Zendesk's products include tools for help desk ticketing, live chat, knowledge base management, and CRM.
What other technologies are related to Zendesk?
Zendesk Competitor Technologies
Freshdesk
Freshdesk is a direct competitor to Zendesk, offering similar customer support ticketing and help desk solutions.
Intercom
Intercom competes with Zendesk by offering a customer communication platform with live chat, ticketing, and marketing automation features.
Salesforce
Salesforce Service Cloud competes with Zendesk in providing customer service and support solutions, especially for larger enterprises.
Kustomer
Kustomer is a competitor that offers a customer service platform with a focus on personalization and customer data.
Gorgias
Gorgias is a customer service platform designed for e-commerce businesses, directly competing with Zendesk in that market.
Helpshift
No summary available
Helpshift provides customer support solutions, particularly for mobile apps, making it a competitor to Zendesk.
HubSpot
HubSpot offers a customer service hub as part of its broader marketing and sales platform, positioning it as a competitor to Zendesk.
HelpScout
Help Scout is a customer support platform that competes with Zendesk, particularly for small to medium-sized businesses.
Number of organizations that mention technology
15,170
Zendesk
3,344
Freshdesk
3,540
Intercom
102,942
Salesforce
245
Kustomer
906
Gorgias
46
Helpshift
62,044
HubSpot
250
HelpScout
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Zendesk Complementary Technologies
Jira
Jira is a project management and issue tracking tool that can be integrated with Zendesk to manage customer-reported issues and bugs.
Slack
Slack is a communication platform that can be integrated with Zendesk to facilitate internal communication and collaboration on customer support issues.
Gainsight
Gainsight focuses on customer success management, which complements Zendesk's customer support capabilities by helping businesses proactively manage customer relationships.
Number of organizations that mention technology
ⓘ Tap on a tech to explore matching organizations
Which job functions commonly mention Zendesk?
Customer Support
1.9% of all Customer Support jobs mention Zendesk
View 10.9k
jobs on Sumble
Customer Success
1.4% of all Customer Success jobs mention Zendesk
View 10.7k
jobs on Sumble
IT Support
1.0% of all IT Support jobs mention Zendesk
View 3.5k
jobs on Sumble
Customer Engineer
0.8% of all Customer Engineer jobs mention Zendesk
View 3.3k
jobs on Sumble
Sales, Marketing, Customer Support & Business Development
0.4% of all Sales, Marketing, Customer Support & Business Development jobs mention Zendesk
View 29.2k
jobs on Sumble
Which organizations are mentioning Zendesk?
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