Gorgias Insights

What is Gorgias?

Gorgias is a customer service platform designed for e-commerce businesses. It integrates with popular e-commerce platforms like Shopify, Magento, and BigCommerce, allowing businesses to manage all their customer support interactions (email, live chat, social media, phone) in one place. Gorgias helps streamline customer support, improve agent efficiency, and enhance the overall customer experience, often with features like automated responses, order information integration, and revenue tracking.

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What other technologies are related to Gorgias?

Gorgias Competitor Technologies

Zendesk

Zendesk is a customer service platform, and competes directly with Gorgias by providing ticketing, help center, and live chat functionalities.

mentioned alongside Gorgias in 1% (460) of relevant job posts

Kustomer

Kustomer is a customer service platform that competes with Gorgias, offering features such as customer views, automation, and multi-channel support.

mentioned alongside Gorgias in 6% (57) of relevant job posts

Freshdesk

Freshdesk is a customer support software. Freshdesk is a competitor to Gorgias, providing similar ticketing, automation and knowledge base features.

mentioned alongside Gorgias in 1% (64) of relevant job posts

Gorgias Complementary Technologies

Shopify

Shopify is a popular e-commerce platform that integrates with Gorgias, allowing businesses to manage customer support directly from their Shopify store data.

mentioned alongside Gorgias in 1% (1.1k) of relevant job posts

Recharge

Recharge is a subscription management platform. Its integration with Gorgias enables support teams to efficiently handle subscription-related queries.

mentioned alongside Gorgias in 13% (67) of relevant job posts

Shipstation

ShipStation is a shipping solution; its integration with Gorgias helps agents view shipping information and resolve shipping-related customer issues.

mentioned alongside Gorgias in 8% (109) of relevant job posts