Zoho Desk Insights

What is Zoho Desk?

Zoho Desk is a cloud-based customer service software designed to help businesses manage and resolve customer issues efficiently. It offers features like ticket management, automation, self-service portals, and reporting, commonly used by support teams to streamline communication, track customer interactions, and improve customer satisfaction.

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What other technologies are related to Zoho Desk?

Zoho Desk Competitor Technologies

Zendesk

Zendesk is a competing customer service software platform that offers similar features to Zoho Desk.

mentioned alongside Zoho Desk in 0% (167) of relevant job posts

Freshdesk

Freshdesk is a competing customer service software platform that offers similar features to Zoho Desk.

mentioned alongside Zoho Desk in 1% (58) of relevant job posts

Salesforce

Salesforce Service Cloud competes with Zoho Desk in the customer service software market.

mentioned alongside Zoho Desk in 0% (70) of relevant job posts

Zoho Desk Complementary Technologies

Zoho Creator

Zoho Creator is a low-code development platform that can be used to build custom applications that integrate with Zoho Desk, enhancing its functionality.

mentioned alongside Zoho Desk in 19% (173) of relevant job posts

Zoho Analytics

Zoho Analytics is a business intelligence and data analytics platform that can analyze Zoho Desk data to provide insights into customer support performance.

mentioned alongside Zoho Desk in 11% (126) of relevant job posts

Deluge

Deluge is Zoho's proprietary scripting language used to automate tasks and integrate Zoho Desk with other applications in the Zoho ecosystem.

mentioned alongside Zoho Desk in 13% (112) of relevant job posts