Intercom Insights

What is Intercom?

Intercom is a customer messaging platform that enables businesses to communicate with customers through various channels like in-app chat, email, and help center articles. It's commonly used for customer support, sales, and marketing to improve customer engagement and build relationships.

Find organizations using Intercom on Sumble →

What other technologies are related to Intercom?

Intercom Competitor Technologies

Zendesk

Zendesk provides a suite of customer service tools, including live chat, ticketing, and knowledge base, directly competing with Intercom's customer communication platform.

mentioned alongside Intercom in 4% (2.3k) of relevant job posts

Freshdesk

Freshdesk offers customer support software with features like ticketing, knowledge base, and live chat, making it a direct competitor to Intercom.

mentioned alongside Intercom in 6% (492) of relevant job posts

Kustomer

Kustomer is a CRM platform focused on customer service and support, including live chat, which competes directly with Intercom's offerings.

mentioned alongside Intercom in 17% (161) of relevant job posts

Intercom Complementary Technologies

Productboard

Productboard is a product management system that can be integrated with Intercom to help manage customer feedback and prioritize features, complementing Intercom's customer communication capabilities.

mentioned alongside Intercom in 27% (505) of relevant job posts

Slack

Slack is a communication platform that can be integrated with Intercom for internal team collaboration, enhancing the overall customer support workflow.

mentioned alongside Intercom in 1% (2.2k) of relevant job posts