UCCX
**UCCX**
What is UCCX?
Cisco Unified Contact Center Express (UCCX) is a single-server, entry-level contact center solution providing inbound and outbound voice and digital channel capabilities. It integrates with Cisco's Unified Communications Manager (CUCM) to provide features like automatic call distribution (ACD), interactive voice response (IVR), agent management, reporting, and digital channel support. UCCX is commonly used by small to medium-sized businesses to manage customer interactions, improve customer service, and increase agent productivity.
What other technologies are related to UCCX?
UCCX Competitor Technologies
UCCX Complementary Technologies
Which job functions commonly mention UCCX?
Which organizations are mentioning UCCX?
Sumble Find the right accounts, contact, message, and time to sell
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