Webex Contact Center
What is Webex Contact Center?
Webex Contact Center is a cloud-based customer experience (CX) solution designed to help businesses manage and optimize their interactions with customers across various channels, including voice, email, chat, and social media. It provides tools for intelligent routing, agent management, reporting, and analytics to improve customer satisfaction and agent productivity. It is commonly used by businesses of all sizes to streamline customer service operations, enhance the customer journey, and gain insights into customer behavior.
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