Medallia Insights

What is Medallia?

Medallia is a SaaS platform focused on experience management. It helps companies capture and analyze customer, employee, and product feedback across various touchpoints. This data is then used to improve customer satisfaction, employee engagement, and overall business performance through actionable insights and personalized experiences.

Find organizations using Medallia on Sumble →

What other technologies are related to Medallia?

Medallia Competitor Technologies

EcoSure

EcoSure focuses on customer experience and brand standards audits, overlapping with Medallia's experience management capabilities.

mentioned alongside Medallia in 99% (272) of relevant job posts

InMoment

InMoment is a direct competitor in the customer experience management space, offering similar survey, analytics, and action management features.

mentioned alongside Medallia in 60% (208) of relevant job posts

Qualtrics

Qualtrics is a major competitor in the experience management space, offering survey, analytics, and action management features, much like Medallia.

mentioned alongside Medallia in 4% (1.4k) of relevant job posts

Clarabridge

Clarabridge provides text analytics and sentiment analysis, which are overlapping features with Medallia's platform when Clarabridge was a standalone competitor.

mentioned alongside Medallia in 29% (68) of relevant job posts

Forsta

Forsta (formerly Confirmit and FocusVision) is another experience and research technology provider and a direct competitor to Medallia.

mentioned alongside Medallia in 18% (53) of relevant job posts

SurveyMonkey

SurveyMonkey offers survey tools and insights, competing with Medallia's data collection and analysis capabilities, particularly for simpler survey deployments.

mentioned alongside Medallia in 2% (84) of relevant job posts

Sprinklr

Sprinklr offers a unified customer experience management platform, including social listening, customer care, and experience insights, directly competing with Medallia.

mentioned alongside Medallia in 1% (71) of relevant job posts

Verint

Verint provides customer engagement solutions and experience management capabilities, overlapping with Medallia's offerings.

mentioned alongside Medallia in 1% (54) of relevant job posts

Medallia Complementary Technologies

Adobe Analytics

Adobe Analytics provides web analytics and digital insights that can complement Medallia's broader customer experience management capabilities. Medallia focuses on customer feedback from various touchpoints, while Adobe Analytics focuses on website/app behavior.

mentioned alongside Medallia in 1% (289) of relevant job posts

Contentsquare

Contentsquare provides insights into user behavior on websites and apps, which can complement Medallia's experience management by providing behavioral context to customer feedback.

mentioned alongside Medallia in 2% (59) of relevant job posts

Optimizely

Optimizely focuses on experimentation and A/B testing, which can complement Medallia's experience management by providing data-driven insights for optimizing customer experiences based on feedback.

mentioned alongside Medallia in 1% (70) of relevant job posts