InContact
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Explore more → **InContact**
What is InContact?
NICE CXone (formerly inContact) is a cloud contact center platform that helps businesses manage and optimize customer interactions across various channels, including phone, email, chat, and social media. It provides tools for call routing, workforce management, analytics, and automation, enabling organizations to deliver personalized and efficient customer experiences. Common uses include customer service, sales, and technical support.
What other technologies are related to InContact?
InContact Competitor Technologies
Five9
Five9 is a direct competitor in the cloud contact center space, offering similar solutions for call routing, agent management, and customer engagement.
Avaya
Avaya offers contact center solutions and unified communications platforms, competing with InContact in the enterprise communication market.
NICE
NICE provides cloud and on-premise contact center software and workforce optimization solutions, directly competing with InContact.
Aspect
Aspect offers contact center and customer engagement solutions, making it a competitor to InContact.
Genesys
Genesys is a major competitor in the contact center software industry, offering a range of solutions that overlap with InContact's offerings.
Cisco
Cisco offers contact center solutions and unified communications platforms that compete with InContact in the enterprise market.
Number of organizations that mention technology
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InContact Complementary Technologies
Salesforce
Salesforce is a leading CRM platform that integrates with contact center solutions like InContact to provide a unified view of customer data and interactions.
Zendesk
Zendesk provides customer service and support software that can integrate with InContact to enhance customer engagement.
NetSuite
NetSuite is an ERP and CRM system that can be integrated with InContact to provide a comprehensive view of customer interactions and business operations.
Number of organizations that mention technology
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Which job functions commonly mention InContact?
Telecom Engineer
0.4% of all Telecom Engineer jobs mention InContact
View 8
jobs on Sumble
Customer Support
209 Customer Support jobs mention InContact
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jobs on Sumble
Call Center
33 Call Center jobs mention InContact
View 33
jobs on Sumble
Customer Success
88 Customer Success jobs mention InContact
View 88
jobs on Sumble
Analyst
109 Analyst jobs mention InContact
View 109
jobs on Sumble
Which organizations are mentioning InContact?
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