Tech Insights

Freshworks

Last updated May 16, 2025, generated by Sumble

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What is Freshworks?

Freshworks is a software company that develops cloud-based business software. It offers a suite of products designed to help businesses with customer relationship management (CRM), IT service management (ITSM), sales, marketing, and customer support. Common uses include managing customer interactions, automating workflows, providing help desk solutions, and enhancing overall customer experience.

Find organizations using Freshworks on Sumble →

What other technologies are related to Freshworks?

Freshworks Competitor Technologies

Zoho offers a suite of business applications, including CRM and help desk software, directly competing with Freshworks.

mentioned alongside Freshworks in 1% (114) of relevant job posts

Zendesk is a direct competitor in the customer service and help desk software space.

mentioned alongside Freshworks in 0% (197) of relevant job posts

Freshdesk is Freshworks' own help desk software, so it is a specific product within their competitive offerings.

mentioned alongside Freshworks in 1% (53) of relevant job posts

ServiceNow offers a broad platform including ITSM and customer service, competing with some Freshworks products.

mentioned alongside Freshworks in 0% (229) of relevant job posts

Salesforce is a major CRM and customer service platform, competing directly with Freshworks in these areas.

mentioned alongside Freshworks in 0% (287) of relevant job posts

HubSpot offers CRM, marketing automation, and customer service tools, making it a competitor to Freshworks.

mentioned alongside Freshworks in 0% (110) of relevant job posts

CRM (Customer Relationship Management) is a product category in which Freshworks competes.

mentioned alongside Freshworks in 0% (52) of relevant job posts

Freshworks Complementary Technologies

Slack can be integrated with Freshworks products for communication and notifications, enhancing workflow.

mentioned alongside Freshworks in 0% (127) of relevant job posts

G-Suite (now Google Workspace) integrates well with Freshworks for email, document management, and collaboration.

mentioned alongside Freshworks in 0% (60) of relevant job posts

Zoom provides video conferencing capabilities that can integrate with Freshworks for enhanced communication.

mentioned alongside Freshworks in 0% (88) of relevant job posts

Which job functions mention Freshworks?

Job function

Jobs mentioning Freshworks

Orgs mentioning Freshworks

Information Technology

0% (162) job posts

28 organizations

Customer Support

0% (112) job posts

44 organizations

Customer Success

0% (106) job posts

44 organizations

IT Support

0% (98) job posts

46 organizations

Customer Engineer

0% (76) job posts

21 organizations

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Which organizations are mentioning Freshworks?

Organization

Industry

Matching Teams

Matching People

Albemarle Oil Company

Manufacturing

Sophos Technology GmbH

Scientific and Technical Services

Master Concept (Hong Kong) Limited

Professional Services

Scientific and Technical Services

Information

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