Cisco CUCM Insights

What is Cisco CUCM?

Cisco Unified Communications Manager (CUCM) is a software-based, IP telephony call-processing system. It provides voice, video, mobility, and presence services. CUCM is commonly used by businesses to manage their phone systems, enabling features like call routing, voicemail, conferencing, and integration with other communication tools.

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What other technologies are related to Cisco CUCM?

Cisco CUCM Competitor Technologies

AVAYA Communications Manager

Avaya Communications Manager is a competing unified communications platform.

mentioned alongside Cisco CUCM in 45% (54) of relevant job posts

UCCX

Cisco Unified Contact Center Express (UCCX) is a Cisco product, but in the context of other vendors' offers, it is still a competing contact center solution.

mentioned alongside Cisco CUCM in 9% (134) of relevant job posts

Avaya Aura

Avaya Aura is another competing unified communications platform from Avaya.

mentioned alongside Cisco CUCM in 15% (53) of relevant job posts

Microsoft Lync

Microsoft Lync (now Skype for Business) is a competing unified communications and collaboration platform.

mentioned alongside Cisco CUCM in 13% (56) of relevant job posts

Genesys

Genesys provides contact center solutions that compete with Cisco's offerings that integrate with CUCM.

mentioned alongside Cisco CUCM in 1% (107) of relevant job posts

Genesys Cloud

Genesys Cloud is a cloud-based contact center platform that competes with Cisco's cloud-based offerings.

mentioned alongside Cisco CUCM in 1% (56) of relevant job posts

Skype for Business

Skype for Business is a competing unified communications and collaboration platform.

mentioned alongside Cisco CUCM in 1% (61) of relevant job posts

NICE

NICE provides workforce optimization and analytics solutions for contact centers that may compete with solutions that integrate with CUCM.

mentioned alongside Cisco CUCM in 1% (57) of relevant job posts

Cisco CUCM Complementary Technologies

CUC

Cisco Unity Connection (CUC) provides voicemail and unified messaging capabilities, complementing CUCM's call control features.

mentioned alongside Cisco CUCM in 14% (85) of relevant job posts

Unity Connection

Cisco Unity Connection provides voicemail and unified messaging capabilities, complementing CUCM's call control features. This is the same product as CUC.

mentioned alongside Cisco CUCM in 8% (74) of relevant job posts

Cisco Unity Connection

Cisco Unity Connection provides voicemail and unified messaging capabilities, complementing CUCM's call control features.

mentioned alongside Cisco CUCM in 6% (53) of relevant job posts