Service Request Management
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Explore more → **Service Request Management**
What is Service Request Management?
Service Request Management (SRM) is the process of handling user requests for services, information, or access. It involves providing a catalog of available services, automating the request fulfillment process, and ensuring timely and efficient delivery of services to meet user needs. SRM is commonly used to streamline IT support, improve user satisfaction, and optimize service delivery processes.
What other technologies are related to Service Request Management?
Service Request Management Competitor Technologies
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Service Request Management Complementary Technologies
Problem Management
Problem Management identifies the root cause of incidents to prevent recurrence, complementing Service Request Management by reducing the need for future service requests related to those problems.
Knowledge Management
Knowledge Management provides a repository of solutions and information, enabling self-service and faster resolution of service requests. This directly enhances the efficiency of Service Request Management.
Incident Management
Incident Management focuses on restoring normal service operation as quickly as possible. While distinct, it works in tandem with Service Request Management, as some service requests may stem from incidents.
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Which job functions commonly mention Service Request Management?
ServiceNow Developer
0.3% of all ServiceNow Developer jobs mention Service Request Management
View 78
jobs on Sumble
ServiceNow Administrator
0.1% of all ServiceNow Administrator jobs mention Service Request Management
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jobs on Sumble
SAP Administrator
30 SAP Administrator jobs mention Service Request Management
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jobs on Sumble
Information Technology
63 Information Technology jobs mention Service Request Management
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jobs on Sumble
Software Engineer
96 Software Engineer jobs mention Service Request Management
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jobs on Sumble
Which organizations are mentioning Service Request Management?
Genpact
Professional Services
Cognizant Technology Solutions
Professional Services
Deloitte
Professional Services
CGI
Professional Services
Accenture
Professional Services
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