Dialer
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What is Dialer?
A dialer is a software application or hardware device that automates the process of making telephone calls. Dialers are commonly used in call centers and telemarketing to increase efficiency by automatically dialing numbers from a list and connecting answered calls to available agents. They can also be used for automated notifications, reminders, and other outbound communication purposes.
What other technologies are related to Dialer?
Dialer Competitor Technologies
Genesys Cloud
Genesys Cloud is a cloud-based contact center platform that includes dialer functionality, making it a direct competitor to standalone dialer solutions.
Amazon Connect
Amazon Connect is a cloud-based contact center service that includes dialer capabilities, positioning it as a competitor to dedicated dialer software.
Genesys
Genesys offers contact center solutions, including dialer functionality, which competes with dedicated dialer products.
Number of organizations that mention technology
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Dialer Complementary Technologies
IVR/VRU
No summary available
Interactive Voice Response systems are frequently integrated with dialers to provide automated call handling and information retrieval.
Scripter
No summary available
Scripter applications are used to define the call flow and agent interactions within a dialer system.
Interaction Routing
No summary available
Interaction Routing solutions work alongside dialers to intelligently route calls to the appropriate agents based on predefined rules.
Number of organizations that mention technology
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Which job functions commonly mention Dialer?
Telecom Engineer
0.3% of all Telecom Engineer jobs mention Dialer
View 7
jobs on Sumble
Mobile Developer
34 Mobile Developer jobs mention Dialer
View 34
jobs on Sumble
Customer Support
60 Customer Support jobs mention Dialer
View 60
jobs on Sumble
Consultant
46 Consultant jobs mention Dialer
View 46
jobs on Sumble
Engineer
178 Engineer jobs mention Dialer
View 178
jobs on Sumble
Which organizations are mentioning Dialer?
Tata Consultancy Services (TCS)
Professional Services
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