Agent Assist
**Agent Assist**
What is Agent Assist?
Agent Assist, also known as virtual agent assistance or augmented agent, is a technology that provides real-time guidance and support to human agents during customer interactions. It leverages AI and natural language processing (NLP) to analyze customer conversations, understand their needs, and suggest relevant information, solutions, or next steps to the agent. This helps agents resolve issues more efficiently, improve customer satisfaction, and reduce training time.
What other technologies are related to Agent Assist?
Agent Assist Competitor Technologies
Agent Assist Complementary Technologies
Which job functions commonly mention Agent Assist?
Which organizations are mentioning Agent Assist?
Sumble Find the right accounts, contact, message, and time to sell
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
Use Sumble to: