Tech Insights

Virtual Agent

Last updated , generated by Sumble
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What is Virtual Agent?

A virtual agent is a computer-generated, animated, artificial intelligence (AI) powered 'person' that serves as an interface to interact with users. These agents can understand natural language and respond in a way that simulates human conversation. They are commonly used for customer service, technical support, and information dissemination, often integrated into websites, messaging apps, and voice assistants to automate tasks and improve user experience.

What other technologies are related to Virtual Agent?

Virtual Agent Complementary Technologies

Agent Workspace provides a unified interface for agents to interact with Virtual Agent conversations, enhancing their ability to assist users.
mentioned alongside Virtual Agent in 49% (110) of relevant job posts
Predictive Intelligence can improve Virtual Agent's ability to understand user intent and route conversations to the appropriate topics.
mentioned alongside Virtual Agent in 36% (146) of relevant job posts
Flow Designer can be used to automate tasks and processes within Virtual Agent conversations, enabling more complex interactions.
mentioned alongside Virtual Agent in 9% (329) of relevant job posts

Which job functions mention Virtual Agent?

Job function
Jobs mentioning Virtual Agent
Orgs mentioning Virtual Agent

Which organizations are mentioning Virtual Agent?

Organization
Industry
Matching Teams
Matching People
Virtual Agent
ServiceNow
Scientific and Technical Services
Virtual Agent
Roche
Health Care and Social Assistance

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