Virtual Agent
**Virtual Agent**
What is Virtual Agent?
A virtual agent is a computer-generated, animated, artificial intelligence (AI) powered 'person' that serves as an interface to interact with users. These agents can understand natural language and respond in a way that simulates human conversation. They are commonly used for customer service, technical support, and information dissemination, often integrated into websites, messaging apps, and voice assistants to automate tasks and improve user experience.
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