Dialogflow CX Insights

What is Dialogflow CX?

Dialogflow CX is an advanced virtual agent platform by Google, designed for building conversational AI interfaces. It is commonly used for creating chatbots, voicebots, and other conversational applications that provide more control and customization options compared to simpler platforms. Dialogflow CX provides features like visual flow building, advanced NLU (Natural Language Understanding), and multi-turn conversations, allowing for more complex and nuanced interactions with users.

Find organizations using Dialogflow CX on Sumble →

What other technologies are related to Dialogflow CX?

Dialogflow CX Competitor Technologies

Amazon Lex

Amazon Lex is a service for building conversational interfaces into applications using voice and text, similar to Dialogflow CX, making them direct competitors.

mentioned alongside Dialogflow CX in 2% (58) of relevant job posts

IBM Watson

IBM Watson Assistant is another platform for building virtual agents and chatbots, making it a direct competitor to Dialogflow CX.

mentioned alongside Dialogflow CX in 2% (61) of relevant job posts

Genesys

Genesys provides contact center and customer experience solutions that often include chatbot and virtual agent capabilities, placing it in competition with Dialogflow CX.

mentioned alongside Dialogflow CX in 0% (61) of relevant job posts

Dialogflow CX Complementary Technologies

Agent Assist

Agent Assist can enhance Dialogflow CX by providing real-time assistance to human agents during conversations, using AI to suggest relevant information and responses.

mentioned alongside Dialogflow CX in 24% (82) of relevant job posts

GCP Vertex AI

Vertex AI is Google Cloud's machine learning platform. Dialogflow CX can leverage Vertex AI's models for advanced natural language understanding and other AI capabilities.

mentioned alongside Dialogflow CX in 0% (58) of relevant job posts

GCP

Dialogflow CX is part of Google Cloud Platform (GCP) and integrates with other GCP services. Therefore, GCP is complementary.

mentioned alongside Dialogflow CX in 0% (181) of relevant job posts