TSOM typically refers to TrueSight Operations Management, a solution from BMC (now part of KKR). It's a comprehensive IT operations management platform. It provides capabilities for event management, performance monitoring, service impact management, and automation across hybrid IT environments (on-premises, cloud, and containers). It is commonly used for proactive problem detection, root cause analysis, and service restoration to improve IT service availability and performance. It also supports automating IT operations tasks to reduce manual effort and improve efficiency.
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