Tech Insights

TSOM

Last updated , generated by Sumble
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What is TSOM?

TSOM typically refers to TrueSight Operations Management, a solution from BMC (now part of KKR). It's a comprehensive IT operations management platform. It provides capabilities for event management, performance monitoring, service impact management, and automation across hybrid IT environments (on-premises, cloud, and containers). It is commonly used for proactive problem detection, root cause analysis, and service restoration to improve IT service availability and performance. It also supports automating IT operations tasks to reduce manual effort and improve efficiency.

What other technologies are related to TSOM?

TSOM Complementary Technologies

CSM (Customer Service Management) can be complementary as TSOM can provide operational data to enhance customer service insights and proactive problem resolution, although it's not tightly integrated by default.
mentioned alongside TSOM in 2% (76) of relevant job posts
ITSM (IT Service Management) is complementary to TSOM. TSOM provides the operational intelligence needed to improve ITSM processes like incident, problem, and change management. TSOM's monitoring capabilities feed data into ITSM workflows.
mentioned alongside TSOM in 0% (76) of relevant job posts
ServiceNow is a major ITSM platform that benefits from TSOM integration. TSOM can provide performance and availability data into ServiceNow's incident and problem management modules, enhancing its capabilities. Also, ServiceNow can serve as a CMDB, adding to the strong CMDB/TSOM relationship
mentioned alongside TSOM in 0% (153) of relevant job posts

Which organizations are mentioning TSOM?

Organization
Industry
Matching Teams
Matching People
TSOM
BMC Software
Scientific and Technical Services

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