ServiceCloud
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Explore more → **ServiceCloud**
What is ServiceCloud?
Salesforce Service Cloud is a customer service platform built on the Salesforce platform. It provides tools for businesses to manage customer interactions across various channels, including phone, email, chat, social media, and self-service portals. Service Cloud helps businesses streamline service operations, improve agent productivity, and enhance customer satisfaction by providing a unified view of customer data and interactions.
What other technologies are related to ServiceCloud?
ServiceCloud Competitor Technologies
Zendesk
Zendesk is a direct competitor to Service Cloud, offering similar customer service solutions.
Number of organizations that mention technology
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ServiceCloud Complementary Technologies
SalesCloud
Sales Cloud is a complementary product to Service Cloud, focusing on sales processes while Service Cloud focuses on customer service.
ExperienceCloud
No summary available
Experience Cloud can be complementary as it allows companies to build connected digital experiences for customers, partners, and employees.
MarketingCloud
Marketing Cloud can be complementary to Service Cloud as it enhances customer engagement and personalized experiences.
Number of organizations that mention technology
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Which job functions commonly mention ServiceCloud?
Salesforce Administrator
0.2% of all Salesforce Administrator jobs mention ServiceCloud
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jobs on Sumble
Information Technology
277 Information Technology jobs mention ServiceCloud
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jobs on Sumble
Customer Support
89 Customer Support jobs mention ServiceCloud
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jobs on Sumble
Systems Engineer
89 Systems Engineer jobs mention ServiceCloud
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jobs on Sumble
Engineer
246 Engineer jobs mention ServiceCloud
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jobs on Sumble
Which organizations are mentioning ServiceCloud?
Salesforce
Scientific and Technical Services
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