Salesforce Service Cloud
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Explore more → **Salesforce Service Cloud**
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer relationship management (CRM) platform specifically designed for customer service and support. It helps businesses manage customer interactions, automate service processes, and improve customer satisfaction. Common uses include case management, knowledge base creation, omnichannel support (phone, email, chat, social media), self-service portals, and field service management.
What other technologies are related to Salesforce Service Cloud?
Salesforce Service Cloud Complementary Technologies
Sales Cloud
Sales Cloud focuses on sales force automation, while Service Cloud focuses on customer service. They are often used together to provide a comprehensive view of the customer.
Experience Cloud
Experience Cloud enables building connected digital experiences and can integrate with Service Cloud to provide customer portals and self-service options.
Apex
Apex is a proprietary programming language that allows developers to add custom business logic to most Salesforce processes, including Service Cloud.
Number of organizations that mention technology
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Which job functions commonly mention Salesforce Service Cloud?
Salesforce Developer
15.4% of all Salesforce Developer jobs mention Salesforce Service Cloud
View 21
jobs on Sumble
Salesforce Administrator
14.0% of all Salesforce Administrator jobs mention Salesforce Service Cloud
View 17.7k
jobs on Sumble
Information Technology
1.1% of all Information Technology jobs mention Salesforce Service Cloud
View 18.7k
jobs on Sumble
Customer Support
0.2% of all Customer Support jobs mention Salesforce Service Cloud
View 1.2k
jobs on Sumble
Sales, Marketing, Customer Support & Business Development
0.1% of all Sales, Marketing, Customer Support & Business Development jobs mention Salesforce Service Cloud
View 4.1k
jobs on Sumble
Which organizations are mentioning Salesforce Service Cloud?
Salesforce
Scientific and Technical Services
Coinbase
Scientific and Technical Services
Deloitte
Professional Services
Boston Scientific
Health Care and Social Assistance
NeuraFlash
Professional Services
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