Sales Cloud Insights

What is Sales Cloud?

Sales Cloud is a customer relationship management (CRM) platform offered by Salesforce. It helps businesses manage sales, marketing, and customer support operations. It is commonly used for lead management, opportunity tracking, sales forecasting, and customer account management, ultimately aiming to improve sales productivity and customer satisfaction.

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What other technologies are related to Sales Cloud?

Sales Cloud Complementary Technologies

Salesforce Service Cloud

Service Cloud enhances customer service capabilities, complementing Sales Cloud's sales functionalities by improving customer retention and satisfaction.

mentioned alongside Sales Cloud in 43% (13.5k) of relevant job posts

Experience Cloud

Experience Cloud (formerly Community Cloud) can be integrated with Sales Cloud to create portals for partners and customers, enhancing collaboration and sales processes.

mentioned alongside Sales Cloud in 43% (3.3k) of relevant job posts

Community Cloud

An older name for Experience Cloud, can be integrated with Sales Cloud to create portals for partners and customers, enhancing collaboration and sales processes.

mentioned alongside Sales Cloud in 65% (1.9k) of relevant job posts