Jira Service Management
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Explore more → **Jira Service Management**
What is Jira Service Management?
Jira Service Management (formerly Jira Service Desk) is an IT service management (ITSM) solution developed by Atlassian. It helps teams manage service requests, incidents, problems, changes, and assets. It's commonly used by IT support teams, operations teams, and other service teams to streamline their workflows, automate tasks, and provide better customer service. It integrates with other Atlassian products like Jira Software and Confluence.
What other technologies are related to Jira Service Management?
Jira Service Management Competitor Technologies
BMC Remedy
BMC Remedy is an IT service management (ITSM) platform that competes directly with Jira Service Management.
BMC Helix
BMC Helix is a cloud-based ITSM platform that competes directly with Jira Service Management.
ServiceNow
ServiceNow is a major ITSM platform and a direct competitor to Jira Service Management.
Zendesk
Zendesk is a customer service platform that competes directly with Jira Service Management.
Number of organizations that mention technology
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Jira Service Management Complementary Technologies
Jira Work Management
A project management tool from Atlassian, complementary to Jira Service Management's focus on service requests.
ScriptRunner
ScriptRunner enhances Jira functionality through scripting and automation, thus extending its capabilities.
JQL
Jira Query Language (JQL) is used for advanced searching in Jira, including Jira Service Management, making it complementary.
Number of organizations that mention technology
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Which job functions commonly mention Jira Service Management?
IT Support
0.2% of all IT Support jobs mention Jira Service Management
View 627
jobs on Sumble
Customer Engineer
0.1% of all Customer Engineer jobs mention Jira Service Management
View 366
jobs on Sumble
Information Technology
0.1% of all Information Technology jobs mention Jira Service Management
View 1.2k
jobs on Sumble
Customer Support
0.1% of all Customer Support jobs mention Jira Service Management
View 386
jobs on Sumble
Administrator
736 Administrator jobs mention Jira Service Management
View 736
jobs on Sumble
Which organizations are mentioning Jira Service Management?
Atlassian
Scientific and Technical Services
West Virginia University
Educational Services
PwC
Professional Services
AUTOGLASS TECH
Professional Services
CACI International
Professional Services
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