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Jira Service Management

Jira Service Management

Last updated , generated by Sumble
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What is Jira Service Management?

Jira Service Management (formerly Jira Service Desk) is an IT service management (ITSM) solution developed by Atlassian. It helps teams manage service requests, incidents, problems, changes, and assets. It's commonly used by IT support teams, operations teams, and other service teams to streamline their workflows, automate tasks, and provide better customer service. It integrates with other Atlassian products like Jira Software and Confluence.

What other technologies are related to Jira Service Management?

Jira Service Management Competitor Technologies

BMC Remedy is an IT service management (ITSM) platform that competes directly with Jira Service Management.
mentioned alongside Jira Service Management in 3% (185) of relevant job posts
BMC Helix is a cloud-based ITSM platform that competes directly with Jira Service Management.
mentioned alongside Jira Service Management in 5% (60) of relevant job posts
ServiceNow is a major ITSM platform and a direct competitor to Jira Service Management.
mentioned alongside Jira Service Management in 0% (999) of relevant job posts
Zendesk is a customer service platform that competes directly with Jira Service Management.
mentioned alongside Jira Service Management in 0% (253) of relevant job posts

Jira Service Management Complementary Technologies

A project management tool from Atlassian, complementary to Jira Service Management's focus on service requests.
mentioned alongside Jira Service Management in 56% (127) of relevant job posts
ScriptRunner enhances Jira functionality through scripting and automation, thus extending its capabilities.
mentioned alongside Jira Service Management in 17% (199) of relevant job posts
Jira Query Language (JQL) is used for advanced searching in Jira, including Jira Service Management, making it complementary.
mentioned alongside Jira Service Management in 10% (206) of relevant job posts

Which job functions mention Jira Service Management?

Job function
Jobs mentioning Jira Service Management
Orgs mentioning Jira Service Management

Which organizations are mentioning Jira Service Management?

Organization
Industry
Matching Teams
Matching People
Jira Service Management
Atlassian
Scientific and Technical Services

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