ITIL 4
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Explore more → What is ITIL 4?
ITIL 4 is a framework for IT service management (ITSM) that provides best-practice guidance on how to manage IT services across their lifecycle. It's used to align IT services with business needs, improve efficiency, reduce costs, and manage risks. ITIL 4 focuses on a holistic approach, considering people, processes, technology, and partners in service management.
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