IT Operations Management (ITOM)
What is IT Operations Management (ITOM)?
IT Operations Management (ITOM) encompasses the processes, tools, and technologies used to manage and optimize an organization's IT infrastructure and services. It involves monitoring system performance, automating tasks, resolving issues, and ensuring the efficient delivery of IT services to meet business needs. ITOM is commonly used to improve IT service availability, reduce operational costs, and enhance overall IT performance.
Which job functions mention IT Operations Management (ITOM)?
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