CSAT
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What is CSAT?
CSAT, or Customer Satisfaction, is a metric used to measure how satisfied customers are with a company's products, services, or experiences. It is commonly collected through surveys, often asking a question like 'How satisfied are you with your experience?' with a scale of responses, such as 1-5 or 1-10. The CSAT score is then calculated as the percentage of customers who selected a 'satisfied' response.
What other technologies are related to CSAT?
CSAT Competitor Technologies
CSAT Complementary Technologies
Which job functions commonly mention CSAT?
User Experience Researcher
6 User Experience Researcher jobs mention CSAT
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jobs on Sumble
Marketing Analyst
7 Marketing Analyst jobs mention CSAT
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jobs on Sumble
Marketing Operations
8 Marketing Operations jobs mention CSAT
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jobs on Sumble
Quality Analyst
8 Quality Analyst jobs mention CSAT
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jobs on Sumble
Customer Success
71 Customer Success jobs mention CSAT
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jobs on Sumble
Which organizations are mentioning CSAT?
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