Tech Insights

Call Recording

Last updated , generated by Sumble
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What is Call Recording?

Call recording is the process of capturing and storing telephone calls or other voice communications. It's commonly used for quality monitoring in call centers, compliance with legal or regulatory requirements, training purposes, and record-keeping to resolve disputes or provide evidence.

What other technologies are related to Call Recording?

Call Recording Complementary Technologies

Call recording integrates with call managers to capture audio.
mentioned alongside Call Recording in 37% (59) of relevant job posts
Call recording can be used to record interactions within IVR systems for quality monitoring and compliance.
mentioned alongside Call Recording in 4% (312) of relevant job posts
Speech analytics uses call recordings as its primary data source to derive insights.
mentioned alongside Call Recording in 10% (94) of relevant job posts

Which job functions mention Call Recording?

Job function
Jobs mentioning Call Recording
Orgs mentioning Call Recording

Which organizations are mentioning Call Recording?

Organization
Industry
Matching Teams
Matching People
Call Recording
UnitedHealth Group
Health Care and Social Assistance

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