Virtual agents are computer-generated, animated, artificial intelligence (AI) powered entities that serve as interactive online representatives. They can simulate conversations with users, providing information, assistance, or entertainment. They are commonly used in customer service, technical support, education, and e-commerce to automate interactions, answer frequently asked questions, and guide users through processes.
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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