IBM Tealeaf Customer Experience is a customer experience management (CEM) solution that captures and analyzes user interactions on websites and mobile applications. It's used to understand customer behavior, identify usability issues, and improve online experiences to increase conversion rates and customer satisfaction. It is commonly used to replay user sessions, analyze user behavior patterns, and detect anomalies that may indicate technical issues or fraud.
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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