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Softphone

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**Softphone**

What is Softphone?

A softphone is a software program for making telephone calls over the Internet using a computer rather than dedicated hardware. It allows users to make and receive calls using a headset, microphone, and speaker, or a USB phone, simulating a traditional phone interface on their computer screen. Softphones are commonly used in business environments for VoIP communication, offering features like call recording, call transfer, and integration with CRM systems.

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