Tech Insights
Service Portal

Service Portal

Last updated , generated by Sumble
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What is Service Portal?

A Service Portal is a self-service application that provides a user-friendly interface for accessing various services, information, and support resources. It centralizes requests, knowledge articles, and other relevant content, empowering users to find solutions and resolve issues independently. It is commonly used by IT departments, HR, and other service-oriented teams to improve user experience, streamline service delivery, and reduce support costs.

What other technologies are related to Service Portal?

Service Portal Competitor Technologies

Agent Workspace is an alternative interface for agents, offering similar functionality to the Service Portal for fulfilling requests but focused on agent efficiency. While technically complementary via unified navigation, in many use cases it can be seen as an alternative frontend
mentioned alongside Service Portal in 41% (93) of relevant job posts

Service Portal Complementary Technologies

The Service Catalog is a key component that Service Portal leverages to provide self-service options.
mentioned alongside Service Portal in 30% (535) of relevant job posts
Flow Designer automates workflows that can be triggered from the Service Portal.
mentioned alongside Service Portal in 21% (760) of relevant job posts
Integration Hub allows the Service Portal to connect to external systems.
mentioned alongside Service Portal in 20% (535) of relevant job posts

Which job functions mention Service Portal?

Job function
Jobs mentioning Service Portal
Orgs mentioning Service Portal

Which organizations are mentioning Service Portal?

Organization
Industry
Matching Teams
Matching People
Service Portal
ServiceNow
Scientific and Technical Services

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