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remote support tools

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**remote support tools**

What is remote support tools?

Remote support tools allow technicians to access and control a user's computer or mobile device remotely to troubleshoot problems, provide assistance, or perform updates. They are commonly used by IT support teams, help desks, and managed service providers to resolve technical issues quickly and efficiently, without needing to be physically present at the user's location. Functionalities include screen sharing, remote control, file transfer, and chat.

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