Tech Insights

Project Service Automation

Last updated May 16, 2025, generated by Sumble

What is Project Service Automation?

Project Service Automation (PSA) was a Microsoft Dynamics 365 application designed to help organizations manage project-based services, from sales to invoicing. It provided capabilities for project planning, resource management, time and expense tracking, and billing. PSA was commonly used by professional services firms to streamline operations, improve project profitability, and enhance customer satisfaction. Microsoft has transitioned its capabilities to Dynamics 365 Project Operations.

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What other technologies are related to Project Service Automation?

Project Service Automation Complementary Technologies

Sales

Sales is used to win deals that often result in projects, which are then managed using Project Service Automation. There is an integration between the sales process and the project delivery process.

mentioned alongside Project Service Automation in 2% (100) of relevant job posts

Power Platform

The Power Platform, including Power Apps and Power Automate, can be used to extend and customize Project Service Automation, adding functionality and automating processes around project management.

mentioned alongside Project Service Automation in 0% (83) of relevant job posts

Microsoft Power Apps

Power Apps allows for the creation of custom applications that can integrate with and extend the functionality of Project Service Automation. Custom apps can enhance specific project management workflows.

mentioned alongside Project Service Automation in 0% (105) of relevant job posts