Playvox
**Playvox**
What is Playvox?
Playvox is a workforce management (WFM) and quality assurance (QA) software solution designed for contact centers. It helps businesses optimize agent performance, improve customer experience, and streamline operations. Key features include agent scheduling, forecasting, real-time adherence monitoring, performance management, quality assurance scoring, and coaching tools. It is commonly used by customer service teams to ensure efficient staffing, maintain service quality, and improve agent engagement.
What other technologies are related to Playvox?
Playvox Complementary Technologies
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Which organizations are mentioning Playvox?
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