OMNITRACKER is a software platform primarily used for IT Service Management (ITSM), Enterprise Service Management (ESM), and Customer Service Management (CSM). It provides a centralized system for managing various business processes, including incident management, problem management, change management, service request fulfillment, and IT asset management. It helps organizations streamline workflows, improve efficiency, and enhance service delivery by providing a comprehensive suite of tools for automation, reporting, and analytics.
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