Microsoft CRM Insights

What is Microsoft CRM?

Microsoft Dynamics 365 Customer Relationship Management (CRM) is a suite of applications designed to manage and improve customer interactions and relationships. It's commonly used for sales automation, marketing campaign management, customer service, and field service. It helps businesses streamline processes, improve customer satisfaction, and drive revenue growth.

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What other technologies are related to Microsoft CRM?

Microsoft CRM Competitor Technologies

Conquer

Conquer is a CRM software, making it a direct competitor to Microsoft CRM.

mentioned alongside Microsoft CRM in 82% (70) of relevant job posts

Ticketmaster Archtics

Ticketmaster Archtics is a CRM-like solution for ticketing and event management, competing in a niche market.

mentioned alongside Microsoft CRM in 20% (95) of relevant job posts

SalesLogix

SalesLogix (now Infor CRM) is a CRM system, making it a competitor.

mentioned alongside Microsoft CRM in 17% (88) of relevant job posts

Paciolan

Paciolan is a ticketing and CRM solution often used in sports and entertainment, competing for similar clients.

mentioned alongside Microsoft CRM in 10% (87) of relevant job posts

ACT

ACT! is a CRM and contact management software, making it a competitor.

mentioned alongside Microsoft CRM in 2% (107) of relevant job posts

Outreach

Outreach is a sales engagement platform that competes with some aspects of Dynamics 365 Sales, overlapping in functionality.

mentioned alongside Microsoft CRM in 0% (99) of relevant job posts

Salesforce

Salesforce is a leading CRM platform and a major competitor to Microsoft Dynamics 365/CRM.

mentioned alongside Microsoft CRM in 0% (581) of relevant job posts

SAP

SAP offers CRM modules and competes with Microsoft Dynamics 365/CRM, particularly in the enterprise market.

mentioned alongside Microsoft CRM in 0% (258) of relevant job posts

Microsoft CRM Complementary Technologies

Microsoft D365

Microsoft Dynamics 365 is the successor and evolution of Microsoft CRM, representing a strongly complementary relationship as an upgrade path and expanded suite.

mentioned alongside Microsoft CRM in 0% (270) of relevant job posts

Dynamics CRM

Dynamics CRM is the former name for Dynamics 365 Customer Engagement, representing the same product family.

mentioned alongside Microsoft CRM in 1% (73) of relevant job posts

Microsoft SharePoint

SharePoint can be integrated with Microsoft CRM to manage documents and facilitate collaboration.

mentioned alongside Microsoft CRM in 0% (105) of relevant job posts