Dynamics CRM
What is Dynamics CRM?
Dynamics 365 Customer Relationship Management (CRM) is a suite of applications designed to help businesses manage customer interactions and data throughout the customer lifecycle. It typically includes modules for sales, marketing, customer service, and field service, enabling companies to automate and streamline processes, improve customer relationships, and drive revenue growth. It is commonly used for managing sales pipelines, marketing campaigns, service requests, and customer data.
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