ITSM tools
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Explore more → **ITSM tools**
What is ITSM tools?
ITSM (Information Technology Service Management) tools are software solutions that help organizations manage and deliver IT services. They typically include features for incident management, problem management, change management, service request management, knowledge management, and asset management. These tools are used to streamline IT processes, improve service quality, and enhance customer satisfaction.
What other technologies are related to ITSM tools?
ITSM tools Competitor Technologies
ServiceNow
ServiceNow is a leading ITSM platform and a direct competitor to other ITSM tools.
Jira
Jira Service Management is an ITSM tool that competes with other ITSM platforms.
Number of organizations that mention technology
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ITSM tools Complementary Technologies
I
ITIL
ITIL provides a framework for ITSM best practices that can be implemented using ITSM tools like ServiceNow.
Microsoft Active Directory
Active Directory is often integrated with ITSM tools for user authentication and authorization.
Microsoft 365
Microsoft 365 is a suite of productivity applications that can be integrated with ITSM tools for incident management and service requests.
Number of organizations that mention technology
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Which job functions commonly mention ITSM tools?
Network Operations Engineer
0.1% of all Network Operations Engineer jobs mention ITSM tools
View 9
jobs on Sumble
IT Support
204 IT Support jobs mention ITSM tools
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jobs on Sumble
Network Administrator
19 Network Administrator jobs mention ITSM tools
View 19
jobs on Sumble
Information Technology
400 Information Technology jobs mention ITSM tools
View 400
jobs on Sumble
Customer Engineer
54 Customer Engineer jobs mention ITSM tools
View 54
jobs on Sumble
Which organizations are mentioning ITSM tools?
LSEG (London Stock Exchange Group)
Finance and Insurance
BG Kliniken - Klinikverbund der gesetzlichen Unfallversicherung gGmbH
Health Care and Social Assistance
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