ITILv4
What is ITILv4?
ITIL 4 is the latest evolution of the IT Infrastructure Library (ITIL) framework, a widely recognized set of best practices for IT service management (ITSM). ITIL 4 provides a flexible and integrated system for the effective and efficient management of IT-enabled services, focusing on value creation through collaboration, transparency, and automation. It is commonly used by organizations to align IT services with business needs, improve service quality, reduce costs, and manage risks effectively. ITIL 4 emphasizes a holistic approach to service management, considering all aspects of the service lifecycle from planning and design to delivery and support.
Which job functions mention ITILv4?
Which organizations are mentioning ITILv4?
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