HelpScout Insights

What is HelpScout?

Help Scout is a customer service software platform designed primarily for small to medium-sized businesses. It combines email management, a knowledge base, live chat, and reporting functionalities into a single platform. It is commonly used to provide customer support via email, help customers find answers themselves through self-service documentation, and engage in real-time conversations with website visitors.

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What other technologies are related to HelpScout?

HelpScout Competitor Technologies

Zendesk

Zendesk provides customer service and support ticketing software, directly competing with HelpScout's core offering.

mentioned alongside HelpScout in 0% (188) of relevant job posts

HelpScout Complementary Technologies

Slack

Slack is a communication platform that can be integrated with HelpScout for notifications and internal collaboration regarding customer support issues.

mentioned alongside HelpScout in 0% (109) of relevant job posts

HubSpot

HubSpot offers CRM and marketing automation tools that can be integrated with HelpScout to provide a more comprehensive view of the customer and personalize support interactions.

What is HelpScout?

What other technologies are related to HelpScout?

HelpScout Competitor Technologies

HelpScout Complementary Technologies

Which job functions mention HelpScout?

Which organizations are mentioning HelpScout?