HelpScout
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Explore more → **HelpScout**
What is HelpScout?
Help Scout is a customer service software platform designed primarily for small to medium-sized businesses. It combines email management, a knowledge base, live chat, and reporting functionalities into a single platform. It is commonly used to provide customer support via email, help customers find answers themselves through self-service documentation, and engage in real-time conversations with website visitors.
What other technologies are related to HelpScout?
HelpScout Competitor Technologies
Number of organizations that mention technology
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HelpScout Complementary Technologies
Slack
Slack is a communication platform that can be integrated with HelpScout for notifications and internal collaboration regarding customer support issues.
HubSpot
HubSpot offers CRM and marketing automation tools that can be integrated with HelpScout to provide a more comprehensive view of the customer and personalize support interactions.
Jira
Jira is a project management tool that can be integrated with HelpScout to escalate complex customer issues to development or other internal teams.
Number of organizations that mention technology
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Which job functions commonly mention HelpScout?
User Experience Researcher
0.1% of all User Experience Researcher jobs mention HelpScout
View 7
jobs on Sumble
Travel Agent
4 Travel Agent jobs mention HelpScout
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jobs on Sumble
Customer Support
112 Customer Support jobs mention HelpScout
View 112
jobs on Sumble
Customer Success
126 Customer Success jobs mention HelpScout
View 126
jobs on Sumble
Customer Engineer
38 Customer Engineer jobs mention HelpScout
View 38
jobs on Sumble
Which organizations are mentioning HelpScout?
Panorama Education
Scientific and Technical Services
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