Help Scout
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Explore more → **Help Scout**
What is Help Scout?
Help Scout is a customer service software platform designed primarily for small to medium-sized businesses. It provides tools for managing customer inquiries via email, live chat, and knowledge bases. It is commonly used for handling support tickets, providing customer self-service options, and improving overall customer satisfaction.
What other technologies are related to Help Scout?
Help Scout Competitor Technologies
Number of organizations that mention technology
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Help Scout Complementary Technologies
Slack
Slack is a communication platform that can be integrated with Help Scout to improve team collaboration and communication around customer support issues, making it strongly complementary.
Jira
Jira is a project management and issue tracking tool that can be integrated with Help Scout to escalate complex customer issues to development teams. Therefore, it is a complementary tool.
Number of organizations that mention technology
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Which job functions commonly mention Help Scout?
Customer Support
101 Customer Support jobs mention Help Scout
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jobs on Sumble
Customer Success
61 Customer Success jobs mention Help Scout
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jobs on Sumble
Customer Engineer
34 Customer Engineer jobs mention Help Scout
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jobs on Sumble
Strategy
13 Strategy jobs mention Help Scout
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jobs on Sumble
Marketing
21 Marketing jobs mention Help Scout
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jobs on Sumble
Which organizations are mentioning Help Scout?
Kidoodle.TV®
Arts, Entertainment, and Recreation
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