Groove Insights

What is Groove?

Groove is a help desk software platform designed for small to medium-sized businesses. It provides a centralized location for managing customer support inquiries, allowing teams to track, prioritize, and respond to customer emails and other messages efficiently. Key features include shared inboxes, automation rules, knowledge base integration, and reporting to improve customer support workflows and customer satisfaction.

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What other technologies are related to Groove?

Groove Competitor Technologies

Salesloft

Salesloft is a direct competitor as it offers a similar sales engagement platform with features for automation, communication, and analytics.

mentioned alongside Groove in 1% (193) of relevant job posts

Outreach

Outreach is a direct competitor as it offers a similar sales engagement platform with features for automation, communication, and analytics.

mentioned alongside Groove in 1% (228) of relevant job posts

HubSpot

HubSpot offers a sales hub with features similar to Groove, including sales automation and CRM capabilities, making it a competitor.

mentioned alongside Groove in 0% (237) of relevant job posts

Groove Complementary Technologies

LinkedIn Sales Navigator

LinkedIn Sales Navigator is a sales intelligence tool that provides insights and contact information, complementing Groove's sales engagement capabilities.

mentioned alongside Groove in 1% (418) of relevant job posts

Salesforce

Salesforce is a CRM platform that Groove integrates with to manage customer data and sales processes, making it a strong complement.

mentioned alongside Groove in 0% (1.4k) of relevant job posts

LinkedIn Navigator

Duplicate entry for LinkedIn Sales Navigator; it provides sales intelligence, complementing Groove's sales engagement capabilities.

mentioned alongside Groove in 2% (52) of relevant job posts