Genesys Orchestration Server
**Genesys Orchestration Server**
What is Genesys Orchestration Server?
Genesys Orchestration Server is a component of the Genesys platform that provides customer journey orchestration capabilities. It allows businesses to define and automate customer interactions across various channels (e.g., voice, email, chat, SMS) based on context, customer data, and predefined business rules. It is commonly used to personalize customer experiences, optimize agent workflows, and improve overall customer satisfaction by guiding customers through desired journeys.
What other technologies are related to Genesys Orchestration Server?
Genesys Orchestration Server Complementary Technologies
Which job functions commonly mention Genesys Orchestration Server?
Which organizations are mentioning Genesys Orchestration Server?
Sumble Find the right accounts, contact, message, and time to sell
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
Use Sumble to: