Einstein Bots
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Explore more → **Einstein Bots**
What is Einstein Bots?
Einstein Bots are AI-powered chatbots offered by Salesforce. They are designed to automate conversations, answer common questions, qualify leads, and provide customer support within the Salesforce ecosystem. They are commonly used to improve customer service, reduce support costs, and free up human agents to handle more complex issues.
What other technologies are related to Einstein Bots?
Einstein Bots Competitor Technologies
Contact Lens
Contact Lens provides conversational analytics that overlaps with some aspects of Einstein Bot's intelligent features and capabilities.
Lex
Amazon Lex is a service for building conversational interfaces using voice and text, making it a direct competitor to Einstein Bots.
Number of organizations that mention technology
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Einstein Bots Complementary Technologies
Digital Channels
Einstein Bots can be deployed across various digital channels like chat, messaging apps, etc., enhancing the customer experience on these channels.
Service Cloud Voice
Einstein Bots can be integrated with Service Cloud Voice to provide automated assistance and routing for voice interactions.
Einstein Analytics
Einstein Analytics (now Tableau CRM) can be used to analyze bot performance and identify areas for improvement.
Number of organizations that mention technology
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Which job functions commonly mention Einstein Bots?
Salesforce Administrator
0.3% of all Salesforce Administrator jobs mention Einstein Bots
View 340
jobs on Sumble
Solutions Architect
42 Solutions Architect jobs mention Einstein Bots
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jobs on Sumble
Engagement Manager
4 Engagement Manager jobs mention Einstein Bots
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jobs on Sumble
Information Technology
347 Information Technology jobs mention Einstein Bots
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jobs on Sumble
Cloud Engineer
9 Cloud Engineer jobs mention Einstein Bots
View 9
jobs on Sumble
Which organizations are mentioning Einstein Bots?
Salesforce
Scientific and Technical Services
Cisco Systems
Scientific and Technical Services
Cognizant Technology Solutions
Professional Services
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