CVP
What is CVP?
CVP most commonly refers to Cisco Voice Portal, a component of Cisco's Unified Contact Center Enterprise (Unified CCE) solution. It provides interactive voice response (IVR) capabilities, allowing callers to interact with a system through voice prompts and touch-tone input to access information, complete transactions, or be routed to the appropriate agent. It's used for self-service, call qualification, and intelligent call routing in contact centers.
Which job functions mention CVP?
Which organizations are mentioning CVP?
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