Common Service Data Model (CSDM)
**Common Service Data Model (CSDM)**
What is Common Service Data Model (CSDM)?
The Common Service Data Model (CSDM) is a standard framework for structuring data within the ServiceNow platform. It provides a blueprint for organizing Configuration Items (CIs), services, and other data elements in a consistent and logical manner. CSDM enables better service management, improved reporting, and enhanced decision-making by providing a common language and structure for IT and business stakeholders. It is commonly used to support IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM) processes.
What other technologies are related to Common Service Data Model (CSDM)?
Common Service Data Model (CSDM) Complementary Technologies
Which job functions commonly mention Common Service Data Model (CSDM)?
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